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  1. User picture
    • ms1418 on Wed 22 Jul 2009
    • 07:15:39 AM UTC

    WOT crashes ff 3.5.1

    visit this URL - http://en.wikipedia.org/wiki/Comet_Shoemaker-Levy_...

    If i disable WOT, then ff loads the above page successfully.

Comments:

  1. User picture
    • ms1418 on Wed 22 Jul 2009
    • 07:16:31 AM UTC

    Crash info:

    http://crash-stats.mozilla.com/report/index/7e5355...

  2. User picture
    • g7w on Wed 22 Jul 2009
    • 07:25:36 AM UTC

    Comet Shoemaker-Levy 9

    Me:
    Windows XP SP3
    Firefox/3.5.1 (.NET CLR 3.5.30729)
    WOT 20090414

    visited the wikipedia page with no problems.

    Try creating a new [clean] profile
    (this resolves most all errors between Firefox and any installed add-ons)

    peace,
    -------
    Against Intuition - gives us safety through Web of Trust.
    WOT Community - gives us security through unity.
    Thank you all
    G7W {G.O.M}
    http://g7w.net/

    • User picture
      • wuehlmaus on Wed 22 Jul 2009
      • 02:21:43 PM UTC

      Crash... interaction with Java?

      My Firefox crashes at http://en.wikipedia.org/wiki/Comet_Shoemaker-Levy_...
      I use
      Windows XP SP3
      Firefox 3.5.1
      WOT 20090414 with setting to block "red" sites.

      I have WOT on Internet Explorer 7 too with blocking "red" sites and IE7 doesn't crash.

      With Firefox 3.5.1 I observe this:

      1. safemode: okay
      2. only wot deactivated: okay
      3. only Java Quick Starter 1.0 deactivated, but WOT activated: crash
      4. WOT activated, but the folloing three ones deactivated, no crash:
        • Java Quick Starter 1.0
        • Java(TM) Platform SE 6 U10 6.0.100.33 (Java(TM) Platform SE binary)
        • Java(TM) Platform SE 6 U13 6.0.130.3 (Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper))
      5. Reactivated Java(TM) Platform SE 6 U10 6.0.100.33 (Java(TM) Platform SE binary): crashes again

      Seems that Firefox crashes as a result of interaction between WOT and Java binary.
      Hope that helps.

      • User picture
        • Timo on Wed 22 Jul 2009
        • 05:42:38 PM UTC

        Re:Crash... interaction with Java?

        Thanks for the detailed problem report. We will investigate the issue next week when Sami is back from the summer holiday.

        • User picture
          • wuehlmaus on Wed 05 Aug 2009
          • 07:41:07 AM UTC

          Java update didn't help

          I just noticed that Java update to Java(TM) Platform SE 6 U15 6.0.150.3 didn't help it.
          But FF only crashes on that site, not on other wikipedia sites (with different content: only text, text with picture and/or math), not on other domains.
          Perhaps someone with HTML/Java knowledge can examine if there's a script error or something special of that english wikipedia article? Compare the German version where I don't observe crash (I checked several times).

          The strangest thing is: FF doesn't crash each time so I cannot predict when it does and when it doesn't - perhaps it depends on whether I open the link in a new tab, in the same tab, or after loading the start page (firefox's default start page) in a new FF window.

          • User picture
            • Warxas on Wed 05 Aug 2009
            • 08:00:24 AM UTC

            Well

            I know very little about scripting. But I have noticed this, the German version of that Wikipedia article contains a LOT less content then the English one. Most noticeable, is the .ogg sound file near the bottom. I also receive one more warning on the English version of the page which is this; Warning: Unknown property 'column-count'. Declaration dropped.

            Why not try loading the sound file on the page and see if that crashes Firefox? Sound File

            Like I said I know very little about scripting, so not sure if any of that made sense. :)

            • User picture
              • wuehlmaus on Wed 05 Aug 2009
              • 10:25:56 AM UTC

              Sound File

              No crash with the sound file.

  3. User picture
    • paul g on Wed 22 Jul 2009
    • 09:18:07 AM UTC

    Comet Shoemaker-Levy 9

    No probs vista h/premium sp2.......

    If You Dont Ask You Will Never Know..

  4. User picture
    • sebsauvage on Wed 22 Jul 2009
    • 10:45:44 AM UTC

    No problem.

    Firefox 3.5.1 (portable) under Windows XP with WOT here, no problem.

    As g7w mentionned, try a clean profile.

    Some addons interactions can also cause problems.
    Try disabling for addons, restart firefox to find the culprit.

  5. User picture
    • ms1418 on Wed 22 Jul 2009
    • 01:21:10 PM UTC

    No luck

    OS - Windows Server 2003 EE SP2

    Tried with a clean install (3.5.1) with WOT as the only add-on. FF crashes every time.

    • User picture
      • g7w on Wed 22 Jul 2009
      • 05:14:27 PM UTC

      WOT Support

      You should inform WOT via Support about the problem and also reference this thread.
      -------
      Against Intuition - gives us safety through Web of Trust.
      WOT Community - gives us security through unity.
      Thank you all
      G7W {G.O.M}
      http://g7w.net/

      • User picture
        • ms1418 on Thu 23 Jul 2009
        • 12:30:43 PM UTC

        done!

        done!

    • User picture
      • Sami on Fri 24 Jul 2009
      • 07:40:20 PM UTC

      Re: No luck

      Sorry, I can't reproduce the problem. As you noticed, reinstalling Firefox rarely helps, please try creating a new Firefox profile instead.

      Anyway, there's nothing much we can do about Firefox crashes. Our add-on doesn't do anything that should be able to crash Firefox unless there's bug in the browser (or one of the low-level plugins, such as Java).

  6. User picture
    • Spacequad on Sun 26 Jul 2009
    • 03:48:47 AM UTC

    There's still problems with 3.5 and beyond

    I had the same issue, but it was more involved than just the WOT plugin. The plugin was not the problem. Up until version 3.5 beta 2, the browser worked great...even with the updated WOT plugin for it. Then I updated to beta 3 and kept going until the final release and then to 3.5.1. After having several crashes and memory issues after updating to beta 3 and beyond, I yanked it all out and went back to FF 3.0. So until mozilla can get this issue with the java scripting fixed, I would suggest everyone to revert back to their previous working known version.

    • User picture
      • g7w on Sun 26 Jul 2009
      • 03:55:02 AM UTC

      java

      Maybe the reason I have not experienced any problem(s) is that I do not enable java in Firefox. It's a personal preference... I just don't like java applets or sites requiring java to be enabled.

      @ Spacequad
      Welcome back to the Forum, it's been a couple months since you've posted.
      -------
      Against Intuition - gives us safety through Web of Trust.
      WOT Community - gives us security through unity.
      Thank you all
      - G7W

  7. User picture
    • LiVeRpUdLiAn932 on Sun 26 Jul 2009
    • 04:52:18 AM UTC

    Minefield

    I'm usin minefield n i hv no probs
    You'll Never Walk Alone

  8. User picture
    • wuehlmaus on Tue 18 Aug 2009
    • 09:51:42 AM UTC

    No probs FF 3.5.2

    After update to version 3.5.2 Firefox doesn't crash any more (checked several times). Fine!

  9. User picture
    • jpvip on Wed 19 Aug 2009
    • 01:57:50 AM UTC

    Firefox 3.5.1 crashed when

    Firefox 3.5.1 crashed when Wikimedia pages loaded. This includes Wikipedia, Wiktionary, etc. For some reason, Firefox had a miscommunication with Wikimedia sites that cause Firefox to respond inaccurately...crashing Firefox.

  10. User picture
    • Хамит on Wed 19 Aug 2009
    • 01:29:56 PM UTC

    User Hamit. Хотелось

    User Hamit. Хотелось бы чтобы подобно этому приложению WOT crashes ff 3.5.1 фунционировала и основная программа и сайт Mozilla Firefox3.5 и более новые версии стали русифицированными и чтобы быстро производился обмен смена кадра. Поубавились другие ошибки и защищённость.

  11. User Hamit