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  1. User picture
    • Jazspeak on Mon 08 Feb 2010
    • 02:37:19 AM UTC

    Information Security

    Has anyone else come across Trusteer Rapport security software? I have installed the software for added identity protection and would appreciate any information and experiences from WOT members about this security software. Is it as secure as it claims to be?

    ~Music is not just for the Masses~

Comments:

  1. User picture
    • BobJam (not verified) on Mon 08 Feb 2010
    • 10:44:42 AM UTC

    Have a look at this

    On the dsl reports forum, there is a thread on it you might want to take a look at:

    http://www.dslreports.com/forum/r21637905-Trusteer...

    One of the posters said:

    "In my opinion, if a security product is saying that their software will protect your data even if your system is infected, you should run, not walk, to a serious security product. I would have nothing to do with it, or with any company relying on that product to protect you."

    I myself have no idea about this thing.

    • User picture
      • chazsm on Tue 09 Feb 2010
      • 03:03:20 AM UTC

      Re: Have a look at this

      "I would have nothing to do with it, or with any company relying on that product to protect you."

      If whoever said that actually looked through Rapport properly they'd see the company explicitly state Rapport does not offer you full protection against all threats, but rather is simply programmed to work alongside other things such as firewalls and anti-virus software to add slight extra protection against theft of identity and data.

  2. User picture
    • Anonymous on Mon 08 Feb 2010
    • 11:15:43 AM UTC

    Trusteer Rapport

    Google the name Trusteer Rapport and you will find a lot of info.Some claim if you give it full administrator rights it takes over the computer,others complain of browser slowdowns.The Banks seem to like it though.But I don't trust banks.

    I think like anything in life it has pros and cons.You might like it others may not.

  3. User picture
    • Jazspeak on Mon 08 Feb 2010
    • 01:11:56 PM UTC

    Thanks

    Thanks for the heads-up, Bobjam, that is a very interesting link.

    Thanks, Silver Pirate, I did Google the name and there are quite a few links came up but I was hoping to get some first-hand opinions from WOT members. However, I am savvy enough not to entirely trust either the banks or any security software.

  4. User picture
    • g7w on Mon 08 Feb 2010
    • 04:34:08 PM UTC

    re: Trusteer Rapport

    I've never used it, none of the banks I deal with recommend it, in fact they don't recommend any 3rd party software.

    Some want you to sign up for "Identity Protection" but my belief is why should I sign up for something they already guarantee in their ToS for online transactions, they hold my PII and they are the ones responsible for safeguarding it.

    As for myself... I do one simple thing many people consider to be "too much trouble"
    I clear my browser's cache, I use FireFox with the BetterPrivacy add-on and I close the browser before I log on to my bank, or PayPal, or any other PII critical site, after I have completed my business, I close my browser again.

    Also, I never allow Windows OS, or a browser and certainly no browser extensions to record and "save" my user names and passwords. It's not too much trouble for me to type in a little text to safeguard my own identity online.

    If you think your PC is infected for whatever reason you certainly should not be logging in to PII critical sites - period, until after the infection has been remedied.

    just a thought...
    -------
    WOT Services Ltd. - gives us safety through Web of Trust.
    WOT Community - gives us security through unity.
    Thank you all
    - G7W

  5. User picture
    • Jazspeak on Mon 08 Feb 2010
    • 05:54:06 PM UTC

    I clear my browser's cache

    Yes, I do the same, and I also use Better Privacy. I also use CCleaner (having set it to clear all temp files on the HD using 'Custom Files and Folders') just to be extra sure.

    After checking out the Rapport software I decided not to use it.

    Thanks to everyone for your input on this subject.

    • User picture
      • g7w on Mon 08 Feb 2010
      • 06:05:26 PM UTC

      browser cache

      browser cache clears the physical files on your hard drive.
      closing the browser window clears everything else it "holds in memory"

      The simple step of closing your browser after a secure session is the trick to ensuring no PII is available for the "taking."

      • User picture
        • Jazspeak on Mon 08 Feb 2010
        • 06:20:11 PM UTC

        closing the browser window

        Yes, your comment is correct if your OS is not Windows. However, when using Firefox on Windows OS does not clear the IE cache, and IE has a tendency to be active in the background unless the firewall is instructed to deny IE all access to the Internet. For Windows users, CCleaner can be set up to delete all IE caches as well as any other temp files. It is also an annoying fact that the cache might be cleared from the user account (in Windows) but not necessarily cleared from the All Users and Default User folders.

        • User picture
          • g7w on Tue 09 Feb 2010
          • 02:45:21 AM UTC

          re: my coment

          Is correct including Windows OS

          just because iexplore.exe loads with the OS at boot and is running as a service in task manager, doesn't mean that Internet Explorer is running as an application. So when a user closes the browser, they close the memory for that browser regardless whether it is IE or FF or Opera or other.

          • User picture
            • Jazspeak on Tue 09 Feb 2010
            • 03:32:04 AM UTC

            iexplore.exe loads with the OS

            IE is so integrated into the Windows OS that it does not need to be overtly activated, and there are some system services that put IE temp files in different places such as in the All Users and Default User folders, and because IE was not overtly activated means that IE is not necessarily overtly closed, which means that the IE temp files can remain on the computer. The best way to deal with IE is to delete all of its temp files and instruct the firewall to completely block access to and from IE. Then let Firefox take it from there.

  6. User picture
    • g7w on Tue 09 Feb 2010
    • 04:32:56 AM UTC

    re: Trusteer Rapport

    HIPS - such as the free or pay versions of GeSwall from www.gentlesecurity.com or DefenseWall that offers a 30 day trial, then pay from www.softsphere.com
    -------
    WOT Services Ltd. - gives us safety through Web of Trust.
    WOT Community - gives us security through unity.
    Thank you all
    - G7W

  7. User picture
    • Anonymous on Tue 09 Feb 2010
    • 06:38:39 AM UTC

    Geswall

    Is a good application.

    • User picture
      • g7w on Tue 09 Feb 2010
      • 06:58:10 PM UTC

      yes

      I run the free version on my wife's PC
      -------
      WOT Services Ltd. - gives us safety through Web of Trust.
      WOT Community - gives us security through unity.
      Thank you all
      - G7W