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  1. User picture
    • davemab22 on Thu 27 Mar 2008
    • 03:57:08 PM UTC

    Unable to change password in WOT.

    WOT will not let me change the password because it requires me to enter the following details for which there are no fields available like there were when I registered.
    I am using Firefox (latest version) but the same problem exists in Internet Explorer 7.
    • The field Birth Year is required.
    • The field Gender is required.
    • The field Country is required.
    • The field Postal code is required.
    I have emailed support but as yet have not received a reply.
    Can anyone help?

Comments:

  2. User picture
    • Timo on Thu 27 Mar 2008
    • 05:42:53 PM UTC

    re: Unable to change password

    If you restart your browser it should clear the issue.

    This type of error message appears only rarely. The reason is that something unexpected happened during the registration procedure either in the server or the client side. I located the problem and corrected it.

    If you still have problems, please let me know.
  3. User picture
    • davemab22 on Thu 27 Mar 2008
    • 08:05:39 PM UTC

    Restarting has now solved this issue

    Thank you. Can now change password.
  4. User picture
    • ys1994520 on Thu 10 Apr 2008
    • 11:43:08 AM UTC

    cool

    i had the same problem but thanks alot