 greenmangaming.comDescription:Load, Play, Trade with Green Man Gaming: download games, fast, directly to your PC and then trade them in when you're done. The only place you can.
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Bad customer experience
To me, this site is a "risk" for anything you buy...
For example (which has happened multiple times):
When you "buy" a Steam DRM game which requires a key, there a chance you'll never receive a key, but your money will surely be gone.
What does this mean? About a week to get a refund from customer support, and another week to get that money back into your bank account... "
Bad customer experience
Their payment process is beyond awful - first, they require that I create an account, and after doing so, I'm told the checkout process failed because the account needs to be verified through e-mail. I do that then reattempt the checkout - then they ask for some other card verification crap; I do that and the checkout fails again due to "maintenance."
I was skeptical of a site that claimed to allow "trading in" games and now I see my skepticism wasn't unnecessary. "
Bad customer experience
Very poor customer support, crappy downloader. If your account gets closed, you lose access to all the non-Steam games you bought from them. "
Phishing or other scams
It gives you the activation key for the specific game after you bought it. According to their policy: If we haven't gave you the activation key you can issue a refund.
Dam hypocrites. "
Bad customer experience
Propitiatory game downloader, mandatory by site for game download crashes. Vendor will not answer troubleshooting tickets.
Poor rating.
Recommend alternatives: Steam, Impulse, Gamersgate "
Good customer experience
Brilliant online games retailer, great sales and usually very good prices. Has a proprietary download program called Capsule, although it isn't mandatory as i always redeem game keys in Origin or Steam, Capsule also allows you to 'trade-in' old games from your computer for discounts on purchases, however the library titles that can be traded in is very small. GMG is only been around for 2 years and has a growing fan base and excellent support; they can be contacted via e-mail or through their forums. They've always been very helpful when I've had a problem. "
Good customer experience
Fast and secure payments. However, i'm not sure how long the site will last - it hasn't got much customers. "
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