Technical advice
WOT Not Working!
mer 29 ott 2008 02:51:39 UTC da AnonymousI have been using WOT for a while, but noticed recently that it's no longer working!
I have uninstalled and reinstalled several times, but the PREFERENCES link is no longer active, nor is the REFRESH an active link.
My browser is FireFox 3.0.3 with the following Add-ons:
Adblock Plus 0.7.5.5
CookieSafe 3.0.3
Interclue 1.5.7
NoScript 1.8.3.6
Redirect Remover 2.5.5
ShowIP 0.8.08r14b0251
WOT 20081020
I am wondering if there are any known conflicts with these Add-ons or if my firewall could be the reason?
Thanks for the feedback!
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Re: WOT Not Working!
mer 29 ott 2008 07:52:30 UTC da SamiWhat does it say on the rating window?
There are no known conflicts with these add-ons, but if you suspect this might be the case, please try creating a new Firefox profile to see if that solves the problem.
Re: WOT Not Working!
dom 02 nov 2008 03:42:22 UTC da vitekist (non verificato)Thanks Sami for responding!
Just to clarify, when I 'mouse' over the WOT Icon [grayed out with a white X inside a blue circle] on the FF Toolbar, I see this message:
Failed to load ratings; retrying shortly.
Meanwhile, I will try to create a new FF Profile.
Mahalo, Vitekist
WOT Still Not Working!
dom 02 nov 2008 23:05:04 UTC da WoWzerI loaded a new FF Profile, reinstalled WOT, deleted my old WOT registration and began anew ... but alas, WOT is still not working correctly!
The PREFERENCES option upon installation was NOT operational, nor was the REFRESH option.
The WOT Icon is gray with a white X inside the blue circle -- which states:
FAILED TO LOAD RATINGS; RETRYING SHORTLY
Any suggestions?
Re: WOT Still Not Working!
dom 02 nov 2008 23:14:00 UTC da SamiWhen you created a new Firefox profile, did you install any other add-ons?
If you did, then try again with a clean profile with no other extensions installed. If you don't have any other extensions, then it sounds like something else is preventing the add-on from accessing our servers.
I'm only aware of ZoneAlarm blocking rating requests with certain configuration, but in any case, please send us a problem report and we'll get to the bottom of this.
Also, if you mean the Preferences button in the Tools -> Add-ons window, it's always disabled. The Refresh option on WOT's menu is available only if the add-on was able to load the rating in the first place.
(Oh, and your website account has nothing to do with the problem, you don't have to delete it and create another one.)
Oh dear
ven 14 nov 2008 15:51:57 UTC da Statifiedi have the exact same problem! mine started when firefox automatically installed a security update yesterday... i still cant find out what the problem is. Is firefox blocking access from WOT or somethign of the sort?
Re: Oh dear
ven 14 nov 2008 18:21:58 UTC da SamiYou're seeing the exact same problem? Did you try the suggestions in earlier posts?
sure i did and it still
ven 14 nov 2008 19:19:28 UTC da Statifiedsure i did and it still doesnt work. i have tried uninstalling, creating a FF profile etc..
but no luck :(
Re: sure i did and it still
ven 14 nov 2008 19:47:11 UTC da SamiIf the add-on says "Failed to load ratings", something is preventing it from accessing our servers. Send us a problem report and we'll figure it out.
awesome thanks ill fill one
ven 14 nov 2008 19:51:44 UTC da Statifiedawesome thanks ill fill one out now.
http://www.mywot.com/en/forum
ven 14 nov 2008 19:53:33 UTC da Statifiedthanks a lot for all your help
WOT Not Working
dom 16 nov 2008 07:41:48 UTC da glasingerI just installed the latest Firefox update and now I am having the same message ("failed to load ratings" and problem others have stated. Help!
Re: WOT Not Working
dom 16 nov 2008 09:56:00 UTC da SamiCreating a new Firefox profile has solved the problem for everyone so far. See the earlier posts.
It is a bit strange that the Firefox update causes this problem though. I didn't see any problems with the 3.0.4 update at least.
WOT not working
gio 20 nov 2008 04:55:58 UTC da maryabeauchampI'm having the same problem as above comments.Still trying to figure it out. It worked when I first downloaded it but zilch now. I"ll try again without other addons.
Thanks it's a great asset to have.
FireFox problems
ven 21 nov 2008 20:45:55 UTC da kworkman1I just downloaded the new Firefox yesterday 11/21/2008 and it seem to work but this morning when I went to log in it would not load the login page.
So I had to go to another option and finally got in through another option. FF seems to have some kind of issue for sure.
Karen Workman
A few issues with 3.04 but . . .
sab 22 nov 2008 21:32:58 UTC da BobJamOn the mozilla newsgroup there have been a few folks that have reported add on conflicts and crashing issues with 3.04, but it AND WOT have been fine for me. My add ons and plug ins are as follows:
*** Extensions (enabled: 22, disabled: 0; total: 22)
Bookmark Duplicate Detector 0.7.2
bug.gd Error Search 1.5.1
CustomizeGoogle 0.76
Dog Ears 1.7
Firefox Search Sidebar 1.1
Flagfox 3.3.4
FlagTab 2.1.3
FoxClocks 2.4.97
Free Download Manager plugin 1.3.2
Google Toolbar for Firefox 3.1.20080730W
Image Zoom 0.3.1
InfoLister 0.10
Interclue 1.5.7
Java Console 6.0.07
MR Tech Toolkit 6.0.3.1
NoScript 1.8.5
Read it Later 0.9926
ReminderFox 1.8
ScrapBook 1.3.3.7
Stylish 0.5.7
Work Offline 1.4
WOT 20081111
*** Themes (1)
Default [selected]
*** Plugins
Adobe Acrobat
Google Updater
iTunes Application Detector
Microsoft® DRM
Mozilla Default Plug-in
Shockwave Flash
Windows Media Player Plug-in Dynamic Link Library
Now watch . . . since I said 3.04 is working fine for me, I've put a jinx on myself and now it will start to crash or WOT will stop working!
Re: FF3.0.4
sab 22 nov 2008 22:38:54 UTC da FlyAquaI've had similar issues too. Since I'm using Firefox 3.0.4 the browser would often crash. This happens especially when I'm watching videos on sites like YouTube. However, I doubt that is WOT's fault but rather a bug in Firefox itself. The only add-on I recently installed is FireFTP, which is never active unless you open it.
EDIT: I also got the error message that WOT could not load ratings, but that is sure because the top speed available out here in the last corner of the country is some 50KB/sec (if the neighbours aren't surfing too), and if you're loading several tabs at a time the connection is quickly overstressed. This does not explain the firefox crashes though...
Fine Here...
dom 23 nov 2008 03:14:56 UTC da Xp54321WOT works fine for me...however sometimes it fails to load any ratings. Usually though, that's fixed when I restart Firefox or wait a little longer..