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Is selecting a category obligatory?

Yes, we do ask everyone who rates a site to also provide at least one category supporting the rating. ...

Yes, we do ask everyone who rates a site to also provide at least one category supporting the rating.

Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.

What does each category mean?

• Rating site as Malware or viruses means that: “Based on your experience the site contains malicious content like malware, viruses, or spywa ...

• Rating site as Malware or viruses means that:
“Based on your experience the site contains malicious content like malware, viruses, or spyware that may harm your computer.”


• Rating site as poor customer experience means that:
“Based on your experience the site delivers unacceptable customer experience, low quality products, or unreliable deliveries.”


• Rating site as phishing means that:
“Based on your experience the site attempts to acquire personal information like user names, passwords, or credit card data by pretending to be a trustworthy or a well-known site.”


• Rating site as scam means that:
“Based on your experience or opinion this is a fraudulent site developed for the purpose of attempting to waste user’s money or obtain money or something else of value.”


• Rating site as potentially illegal means that:
“Based on your experience or opinion the site promotes or is involved in activities that are perceived as potentially illegal, such as pirated content or giving advice on how to commit burglary.”


• Rating site as misleading claims or unethical means that:
“Based on your experience or opinion the site makes unproven or incorrect product claims or is involved in activities perceived as unethical.”


• Rating site as privacy risks means that:
“Based on your experience the site takes advantage of people's personal information for unwanted purposes, or its privacy practices are questionable.”


• Rating site as suspicious means that:
“Based on your experience the site contains issues such as missing privacy policy or contact information, or it is impossible to identify the entity behind the website.”


• Rating site as hate, discrimination means that:
“Based on your experience or opinion the site contains content that relates to hate speech, racism, or discrimination.”


• Rating site as spam means that:
“Based on your experience the site is involved in sending out spam messages, or has been advertised in spam.”


• Rating site as potentially unwanted programs means that:
“Based on your experience the site installs or is involved in distributing unwanted programs or applications like toolbars without notifying the user.”


• Rating site as ads / pop-ups means that:
“Based on your experience the site contains highly annoying ads or pop-ups.”


• Rating site as online tracking means that:
“Based on your experience the site offers tracking services that can be considered a privacy violation.”


• Rating site as alternative or controversial medicine means that:
“Based on your experience or opinion the site promotes medicine, treatments, or products that are not medically tested, or are otherwise controversial in nature.”


• Rating site as opinions, religion, politics means that:
“Based on your experience or opinion the interpretation of this site depends on one’s personal beliefs in matters related to religion, politics, ideologies, or opinions and they may contradict with your own personal beliefs or values.”


• Rating site as adult content means that:
“Based on your experience the site promotes content or services such as gambling or pornography targeted to adults only.”


• Rating site as incidental nudity means that:
“Based on your experience or opinion the site contains incidental nudity, which may not be suitable for children.”


• Rating site as gruesome or shocking means that:
“Based on your experience or opinion, the site contains explicit content which is inappropriate for children and sensitive visitors.”


• Rating site as only for kids means that:
“Based on your experience or opinion the site has been designed specifically for children.”


• Rating site as good site means that:
“Based on your experience or opinion the site does what it promises, it does not pose any threats and content is provided by a trustworthy entity.”


Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.

What kind of comments does WOT want?

When you write a comment, you share your experience with the website or business with other WOT users. Leaving a comment after you rate a site can hel ...

When you write a comment, you share your experience with the website or business with other WOT users. Leaving a comment after you rate a site can help others decide if they want to visit the site or not.

When writing your comments, please consider the following:

• Be objective and truthful. Useful comments include not only whether you liked or disliked a site, service or product, but also why. Please comment according to your real experiences: you are responsible for your comments.

• Differentiate between the technical safety of the site and the content

• Support your assertions or statements

• Try to keep it short, but focused

• If you are the owner or an employee of the site mention this in your comment.

Avoid these:

• Obscenities, discriminatory language or other language not suitable for a public forum

• Advertisements or  "spam" content

• Email addresses, phone numbers, physical addresses or other forms of contact information

• Critical or spiteful comments on other comments posted on the page or their authors

Your comment should be at least 30 characters long.

Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.

Why don't comments always match the reputation of the site?

In our experience, users who disagree with the reputation or otherwise feel strongly about the site are more likely to also write a comment, so it's n ...

In our experience, users who disagree with the reputation or otherwise feel strongly about the site are more likely to also write a comment, so it's not uncommon for comments to appear to contradict the reputation. Rating websites and adding comments are separate actions and most people only rate a site and do not leave a comment.

Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.

Do scorecard comments have an effect on a site's rating?

No. A site's reputation is computed from ratings, not comments. Leaving a comment is completely optional and meant to provide more information. ...

No. A site's reputation is computed from ratings, not comments. Leaving a comment is completely optional and meant to provide more information.

Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.

How are comments ordered on the scorecard?

The order of comments in a scorecard is determined by user votes. All users can vote a comment up or down depending if they agree or disagree with it ...

The order of comments in a scorecard is determined by user votes. All users can vote a comment up or down depending if they agree or disagree with it. The comment with the highest total vote count is shown first and the rest follow. If a comment is voted down (it has more negative votes than positive ones) it is not shown in the comment statistics tab.

If a site's reputation rating is determined to be controversial, comment voting is disabled to prevent one side from suppressing opposing views by voting them down. When voting of comments is disabled, the order of comments is determined by users' activity score.

Please note that voting of comments does not affect the reputation rating.

Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.

Will WOT remove a comment from the scorecard?

Not usually. The comments represent the views of the users who posted them and we aren't in a position to determine their validity. We don't monitor c ...

Not usually. The comments represent the views of the users who posted them and we aren't in a position to determine their validity. We don't monitor comments posted to scorecards, but do remove comments containing profanities, spam, or clearly illegal content when these are reported to us.

Someone left a comment on my website's scorecard that I would like to address. How do I do this?

There are two ways to do this: You can write to the person on their Board. Just click on their username and it will take you to their Profile. Once ...

There are two ways to do this:

  1. You can write to the person on their Board. Just click on their username and it will take you to their Profile. Once you are there, you may leave them a message on their Board.
  2. If you are the owner of the website, you can respond to user comments on the scorecard after claiming the website. Follow the "Click here if you own this site" link your site's scorecard to complete the claiming process.

Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.

My website doesn't have any information or a thumbnail on the scorecard. How can I supply that information to WOT?

You don't have to provide us any information. The thumbnail and description are automatically fetched from your website. When you claim your site on W ...

You don't have to provide us any information. The thumbnail and description are automatically fetched from your website. When you claim your site on WOT, you can edit the description shown on the scorecard.

Was this helpful? Please tell us why: Thank you for your feedback. You can get more help in the forum.