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135 Reviews by the community
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The most trustworthy online protection
c
Feb 25, 2021
They give good info and great customer service.
Feb 17, 2021
They dont let you know ahead of time when your credit/debit card will be billed. You will be charged when you least expect it. Much of the content was not accurate. Phone numbers were out of service or belonged to someone else or have not been used for over a decade. I did a check on myself and there was information that I know doesnt belong to me. Definitely not worth the money.
Feb 17, 2021
Excellent! Found what I needed.
b
Feb 16, 2021
Over half the info was either off by years or completely wrong. Info that should have been there did not even show up. For $38.11 I expected a better and more accurate report.
h
Feb 15, 2021
I thought Erica was very courteous, and professional and she solved my issue effortlessly.
Feb 12, 2021
Site was good. Got the information I needed.
Feb 8, 2021
Service agent was very friendly and worked promptly to handle my issues.
Feb 1, 2021
Just spoke to Norma. She is one of your customer service reps. I told her my issue about my hospitalization for covid. And she took the time to help me. Norma was patient,understanding,sympathetic...
"NORMA WAS FANTASTIC "
Thank you insta for hiring reps like Norma!
Jan 5, 2021
Very helpful in locating some ecquaintances from my youth not heard from in 50 years and more.
Dec 1, 2020
I enjoyed using your service
b
Nov 23, 2020
Service is good but some individuals would not come up. I tried different methods with no results. But it was useful for what I needed it for.
k
Nov 17, 2020
Minus an additional charge on my monthly charges I thought it was really useful. That extra charge was a killer. But the website and services are very accessible and provide great feedback. Better than other websites.
Nov 12, 2020
I am giving 4 stars on customer service (Monique) She helped resolve an issue I had and we promptly were able to come to a solution... Most online subscriptions you never get a human. Here you do. And they are helpful and prompt.
Oct 17, 2020
I purchased their service and used it to check peoples background that I already knew. Their accuracy was piss poor. The information that was displayed as current was not even relevant or correct for at least the last seven years.
There were family members listed that are not actual family members. There were addresses listed that some of the people I checked have never lived at before.
In fact, I actually went to one of the houses that came back in the background check to try to find a buddy of mine from Iraq and it wasn’t even remotely close to being his home.
Drove that 80 miles for no reason. 40 miles one way.
Afterwords is when I began to check people that I did know so I wouldn’t continue to have the same issue.
All in all I would say I could get better information out of somebody on the street or whitepages.com
Oct 2, 2020
I have had this for around a year. While it was not what I had hoped it helped a couple of times. Irma when I called to cancel was great.
Oct 2, 2020
An outstanding company to gather information for check verifications. Spot on with so much more than you will find anywhere else
Aug 13, 2020
I am so grateful to Kristi for her kindness and looking into who opened an account fraudulently using my information. She made it absolutely seamless to cancel and refund my money back to me. She was professional, polite, funny, and just pleasurable to work with. Thank you Kristi!
Jul 1, 2020
The customer service was AMAZING! i called and spoke with Tim, for IL. Not only did he resolve my issue, he was genuine and down to earth. Thanks Tim, and instant check mate!
Jun 26, 2020
Jake was EXTREMELY helpful. Called to make a payment on my account and this guy saved me over $200/yr for my subscription. I depend on this website for my job. Very impressed.
Jun 17, 2020
Customer service representative was very helpful & friendly
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About this site
Instant access to millions of criminal, sex offender, marital records and more with Instant Checkmate. Find out the truth about anybody.
Trustworthiness
16
/100Child Safety
17
/100
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