Web of Trust, operated by WOT Services LP ( “WOT“ ), is a worldwide community of millions of users dedicated to creating and maintaining a safe and trustworthy web experience. The WOT services, offered through our website https://www.mywot.com/ (the “Site“ ) as well as our desktop and mobile apps (each, a “WOT App“ ), and the web service API (the “WOT API“ and together with the WOT Apps, the “WOT Products“ ) and our online forum and community platform (such forum and platform, together with the WOT Products, the “WOT Services“ ), involve the collection and analysis of data necessary for the supply of the WOT Services.
We may collect from and about you both Personal Information and Non-Personal Information, as follows:
Information You Provide Directly – We may collect information directly from you, including information that identifies or can reasonably be used to identify an individual (referred to herein as “Personal Information“ ). This information that we collect directly from you includes:
Registration Information – You may choose to become an active member of the WOT community and register as a WOT user. Among other things, this will allow you to join and participate in our forums, share your experience, contribute your comments and otherwise take part in group discussions with other WOT users. You may register with us directly through https://www.mywot.com/en/signup. If you do choose to register, then we will collect from you certain registration information including your name, email address, user name and password. In addition, once you have registered, you may choose to enter certain information about you in your user profile. All of this data, including Personal Information, we receive in relation to your registration is referred to herein as “Registration Information“ . Note that, with the exception of the WOT API, registration is not mandatory and currently you may use all other WOT Products and WOT Services without registration.
Customer Support Information – You may voluntarily provide us with information when you contact us for customer support, such as your name and email address. We will use any Personal Information received for customer support purposes to communicate with and support you, and we will not share it with any third parties, except as reasonably necessary to provide customer support.
User-Generated Content – Content provided by you and other users of the WOT Services, for purposes of sharing with other members of the WOT community, through our forums or otherwise, is referred to as “User-Generated Content“ and may include Personal Information, such as your name, if you include such information with your User-Generated Content.
Information from Third Parties – We may also receive Registration Information about you if you register through a social network (e.g. Google+, LinkedIn, Twitter, Facebook, and others). This Registration Information may include any information (such as profile picture, public and basic information, status and photos) as provided by you to the applicable social network operator, and which such social network operator permits to be shared with third parties. The data we receive from your social network operator depends on your privacy settings with the social network operator, and we will not post information about you on third party social media sites without your consent. You should review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the WOT Products or WOT Services. When you make a purchase using Stripe or PayPal, as applicable, Stripe or PayPal provide us with confirmation of payment for your user ID, which we use to grant you access to the applicable WOT Services that you purchased. The information we receive from Stripe or PayPal does not include the details of your payment method or any other Personal Information.
Automatically Collected Information – When you install and use any WOT App and/or the WOT API, we also collect from you automatically, and where applicable through the Android accessibility services feature as further described below, information related to your use of the WOT Services and your web browsing activity. This information may include, without limitation, the following:
From WOT App (for Android) – IP address (trimmed to permanently remove specific location information other than country, city & postal code); device information (device model name, device ID (permanently and irreversibly encrypted), OS version, whether device is rooted, screen size); information about installed apps (name, id, type, install date, update date, version, time used, whether on home page); applications web connections; and browsing information (browser, web pages visited and time stamp of the visit). WOT App (for Android) requires access to the following permissions ( “Permission” ) to enable certain user facing features:
1. Accessibility and “Appear on Top” permissions - To allow you to receive WOT alerts on suspicious websites without requiring you to search each website individually on the WOT App; to protect your browsing experience and block malicious websites; anti-phishing, etc.
2. Location, Wi-Fi Connection permissions - Wi-Fi protection.
3. Access the Camera - Photo Vault feature.
4. View network connections, full network access permissions - Network monitoring and protection feature.
5. All File Access, Storage, App Usage, Accessibility permissions - Scan the files on the device and enable the app protection feature; detect threats in files and pictures; enable the Photo Vault feature and other app protection features.
Opt-Out - To access these Permissions, you will need to actively and explicitly enable them through an in-app permission or the mobile settings. You can disable the Permissions at any time but please note that depending on the Permission you disable, a feature or all features may not operate properly. IT IS HEREBY CLARIFIED THAT WE DO NOT SHARE WITH THIRD PARTIES ANY INFORMATION WE COLLECT THROUGH OUR ANDROID MOBILE APP UNLESS (I) REQUIRED BY LAW OR REGULATION; (II) NEEDED FOR SECURITY AND FRAUD DETECTION; (III) TO PROVIDE THE SERVICES AND USER FACING FEATURE; AND (VI) IN CASE OF MERGER AND ACQUISITION.
From WOT App (for iOS) – IP address (trimmed to permanently remove specific location information other than country, city & postal code); GUID (randomly generated ID number); websites visited; apps in use; and time stamp.
From WOT API – IP address (trimmed to permanently remove specific location information other than country, city & postal code); WOT user ID.
In addition, if you register and use our website to rate and/or provide comments on a website, your IP address is automatically collected. Some of this automatically collected information may be considered “Non-Personal Information,” which is anonymous, aggregated or de-identified information that is not collected together, or otherwise associated by us, with any Registration Information or other Personal Information, if any, that we hold about you. When we automatically collect information, we go to great lengths to make sure that Non-Personal Information remains anonymous, as further described below.
WOT uses the information collected from or about our users for analytical, operational and business purposes in the following ways:
to provide and operate the WOT Services for our community of users, including the display of safety and reputation data about websites you visit;
to further develop and improve the functionality and features of the WOT Services;
to analyze how you interact with the WOT Services, including to monitor and analyze usage and activity trends;
with respect to Registration Information and Customer Support Information, to provide our users access to our user forums, customer and technical support, to respond to user inquiries, and to notify our users of WOT updates and promotions;
to comply with any applicable laws, regulations, or requests from government agencies or legal authorities.
Our use of your Personal Information and Non-Personal Information will be based on (a) our legitimate interests in enhancing, improving and promoting the WOT Services and our other services and products; or (b) where allowed under applicable law, the implied consent you provide by using the WOT Services or by contacting us in order to address a specific request.
WOT goes to great lengths, and invests substantial resources, to avoid disclosing Personal Information. This includes the use of various state-of-the-art anonymization, data cleaning and aggregation techniques to identify and remove Personal Information from information we collect with the goal of storing only Non-Personal Information.
Personal Information. We do not share your Personal Information or Non-Personal Information with third parties, except as follows:
User-Generated Content: We share User-Generated Content provided by you with other WOT users through the WOT forums, for the purposes for which you provided it.
Legal Requirement: Solely to the extent required to comply with applicable law, regulation, or the request of a governmental agency or authority.
Protect Rights and Defense of Legal Claims: To the extent reasonably necessary to exercise our rights, to defend against legal claims or actions against us, or protect the safety, rights, or property of WOT or any third party.
Third Party Service Providers: We share automatically collected information (as described above) with third-party service providers and our affiliated companies who help us deliver elements of the WOT Services. WOT users may opt-out of sharing and collecting this data at any time by following the steps mentioned below in the section “Your Rights”.
Our website may use third party content (e.g. www.youtube.com ), third party tools (e.g. www.google.com/analytics/ ), or embedded badges from social networks (e.g. www.facebook.com ). These third parties may use and store their own cookies on your device, which may collect information about you, including Personal Information, subject to their own privacy practices. These cookies may collect information such as how often users access the WOT website, what pages users visit and when.
You can opt out of the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites, by following this opt-out link.
For more information on third party Cookies, check with the relevant third party. For more information about the third party tools we use at any given time, please contact us at firstname.lastname@example.org.
We use the information we receive from third parties such as Google Analytics to improve the WOT Services. We do not combine the information collected through the use of Google Analytics with any Personal Information that we collect from you. You may remove Cookies by following the instructions on your device for setting your preferences. Our Cookies do not enable any access to or inspection of other information on your computer. If you wish to be notified of when they are placed, you may set your web browser to provide such notices.
The WOT Services do not respond to Do Not Track signals. For more information about Do Not Track signals, please see http://www.allaboutdnt.com/.
Any User-Generated Content provided by you, including any of your Personal Information or third-party Personal Information contained therein (including comments, recommendations, images, or other content), may be subject to data protection, intellectual property and other laws and regulation, and you are fully and solely responsible for compliance with such laws and regulations with respect to such User-Generated Content. When including your Personal Information or Personal Information of others in any User-Generated Content provided by you, we require that you exercise due care and assume full responsibility for the disclosure and use of such information and for protecting the rights of such third parties. You acknowledge and, where relevant, agree that we may monitor the User-Generated Content and may remove any parts thereof at our sole discretion.
We will take the necessary steps to ensure that any international transfers of Personal Information meet all statutory requirements under applicable data protection law. In particular, when Personal Information collected within the European Economic Area (" EEA ") is transferred outside the EEA, we will take the necessary steps to ensure that the transfer of such information provides adequate safeguards, and you may exercise your rights (where applicable) to receive information on the relevant transfer mechanism.
While there are inherent risks involved in all data transmissions over the Internet or wireless networks, and other security risks that apply to stored data, and we therefore cannot guarantee the security of your information, we use our best efforts, using industry-standard encryption and security technologies and methods, to collect and store information collected from you in a secure and safe manner.
Where foreseen under applicable law, as is the case within the European Union, you may have the right to ask us to delete Personal Information which you have provided to us (subject to applicable exceptions, such as in order to preserve that information for anticipated litigation or demands from a regulator) or some or all of the following additional rights: the right to obtain information on our use of your Personal Information, the right to obtain a copy thereof, the right to data portability, the right of data rectification, the right to object to the processing of data based on our legitimate interests, the right to restriction of the processing, and the right to withdraw your consent.
In relation to these rights, please contact our Data Protection Officer at email@example.com. Note that we may request certain information in order to confirm your identity, and we reserve the right to charge a fee where permitted by law, such as in circumstances where your request is excessive. We will use our best efforts to respond to your request within applicable required timeframes. In addition, you may (subject to applicable law, as is the case within the European Union) have the right to lodge a complaint with a supervisory authority.
Note that you may opt out of the data collection and sharing of Non-Personal Information described above by changing the options selected in the “Settings” menu so that the “Real-time Protection” option is set to “Off”.
After you opt out, we will no longer automatically collect and share your Non-Personal Information in connection with your use of the WOT Apps.
We may send periodic promotional and informational emails to you, about the WOT Services and other products, services or information we think may interest you. You may opt out of such communications by following the opt-out instructions contained in the email or emailing us at firstname.lastname@example.org. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving promotional and informational emails from us, we may still send you emails about your account or any WOT Services you have requested or received from us.
This section applies only to California consumers and describes the Personal Information that WOT collects, the sources from which we collect it, the purposes for which we use it, the circumstances under which we share Personal Information, and the parties with which we share it. The term “Personal Information” in this section has the meaning given to it in the California Consumer Privacy Act (CCPA).
How We Collect, Use, and Share your Personal Information
We have collected the following categories of Personal Information in the past twelve (12) months:
Identifiers, such as your name, e-mail address and IP address. We collect this information directly from you or from your device when you voluntarily register.
Identifiers used to confirm whether you have purchased access or a license to any WOT Services. We collect this information from third-party payment processors, such as Stripe. This information does not include payment details used to charge a payment method.
Other Personal Information, in instances when you interact with WOT by phone, e-mail or other online communication channels, in the context of requesting and receiving customer support.
The specific types of Personal Information of a California resident that we collect, use and disclose may depend on the specific goods and services provided to such resident and the circumstances of our interaction with such resident. For more information, please refer to the section above entitled “Information We Collect” And “Cookies and Third Party Tools”.
Your California Rights
If you are a California resident, you have certain rights under the CCPA regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.
Right of access: you have the right to request that we disclose to you what Personal Information we have collected, used and disclosed about you in the past 12 months. You may make up to 2 requests in a 12-month period.
Right of deletion: you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions.
Right to non-discrimination: you will not receive any discriminatory treatment when you exercise any of your privacy rights under the CCPA.
How to Exercise your California Rights
Please contact us at email@example.com if you would like to:
Access this policy in an alternative format;
Exercise your rights;
Learn more about your rights or our privacy practices; or
Designate an authorized agent to make a request on your behalf.
You can exercise your rights by sending us a request that includes sufficient details in order for us to evaluate and respond to it. You may do so directly on your own behalf, or you can designate an authorized agent to exercise your rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity for the purpose of protecting your Personal Information. Such verification may necessitate the collection of Personal Information about you and/or your authorized agent. Please note that if we are unable to verify your identity or the identity of your agent making the request, we may decline your request to exercise your California rights.
We try to respond to all verified requests within 45 days of receiving them; in certain circumstances, we may need up to 90 days to respond, in which case we will notify you that we require additional time and explain the reason for such extension.
California “Shine the Light” Law
In addition to the CCPA rights described above, California's "Shine the Light" law (Civil Code Section §1798.83) grants California residents who have an established business relationship with us the right to request, no more than once per calendar year, certain information regarding the disclosure of certain categories of Personal Information to third parties for direct marketing purposes during the immediately preceding calendar year. To make a request under such law, please send us an email at firstname.lastname@example.org.
We welcome and value your input. If you have any questions or feedback, please feel free to contact us at email@example.com