Ever since Battlenet was introduced to the game I have experienced numerous issues that lead me to believe someone within the game is persecuting me. I stopped playing after 15 years of almost daily online play because of this issue. Use of in-game forums just as bad - run by people who are unscrupulous and unprofessional. Do not trust this company when they require Secondary Logon and various other security bypass issues to load your game!
Good site BUT I want to give a warning about phishing attempts going around in emails.
The latest phishing emails look like this: (notice it is @email.com and the return email address is firstname.lastname@example.org ?)
From: "Diablo III" <email@example.com>
Subject: [EN]Diablo III Account Locked - Action Required
Date: Thu, 29 Nov 2012 02:44:13 +0800
Received: from WWW-9763E06E580.com ([184.108.40.206])
It has come to our attention that your account is involved in illegal transactions. As you may not be aware of, this conflicts with the EULA and Terms of Agreement.
It will be ongoing for further investigation by Blizzard Entertainment's employees.
If you wish to not get your account suspended you should immediately verify your account ownership.
You must complete the steps below to secure the account and your computer.
STEP 1: ACCOUNT INVESTIGATION
We now provide a secure website for you to verify that you have taken the appropriate steps to secure the account, your computer, and your email address.
Click on the link below to verify your e-mail address of the Battle.net account:
If you can’t click the link above, copy and paste the entire URL into your browser.
STEP 2: VERIFY YOUR SUBMISSION WAS RECEIVED
We will contact you with further instructions once we have received and processed your submission. If you do not receive a reply within 48 hours of submitting this form, please resend it from the address listed above.
Please be aware that if unauthorized access to this account, it may lead to further action against the account.
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time in game. Thank you for respecting our position.
Please do not reply to this email as you will receive an automated response.
Account Administration Team
Blizzard Entertainment 2012
Good to keep in mind that deleting an account, changing name, security question or parental control email address are all difficult to do and may require sending private documents to Battle.net customer service.