Thank you for your patience. We apologize for our delayed public
reply and any anxiety this incident has caused. It has taken us
some time to understand what has happened and how best to ensure we
protect our users.
We take our obligations to you very seriously. While we deployed
great effort to remove any data that could be used to identify
individual users, it appears that in some cases such identification
remained possible, albeit for what may be a very small number of
Of course, if the data allows the identification of even a small
number of WOT users, we consider that unacceptable, and will be
taking immediate measures to address this matter urgently as part
of a full security assessment and review.
Additionally, after Mozilla notified us that they were removing
the WOT add-on from their store (pending responses to a set of
questions / proposed changes they sent to us), we voluntarily
removed the WOT add-on from all other platforms, including the
Chrome store, in order to resolve this matter properly and
To that end, we are taking the following steps:
be made in order to enhance and ensure that our users privacy
rights are properly addressed.
For the user browsing data used to enable WOT’s website
reputation service, we intend to provide users the ability to
opt-out from having such data saved in our database or shared. This
opt-out will be available from the settings menu, as we want to
provide each user with a clear choice at all times.
For people who agree to let us use their browsing data in order
to support WOT, we will implement a complete overhaul of our data
‘cleaning’ process, to optimize our data anonymization and
aggregation objectives to minimize any risk of exposure for our
We will spend the coming weeks making the changes to WOT which
will ensure we are back on the right track. You, our community of
users are the real power behind WOT and we will continue serving
you as such.