Every problem I had with this site (about items) was resolved quite fast. They really do their job if you're a little cooperated.
Still I only buy products after reading some reviews.
So, in my case, no complains until now, good job Banggood!
They are mostly reliable, I recieved a lot of orders in perfect condition and mostly in time. When there was a problem with order not coming in time, they always solved it quickly. And when I recieved damaged goods from shipping, they offered a good solution. Responses to emails are quick and friendly. Prices are nice and shipping times are also pretty good mostly accurate, sometimes it is delivered even sooner.
Banggood is a safe and trusted web site. You can make shopping through this website without any doubt. All items they are selling are 1st quality, original and brand new. Although the price is a bit high, quality and service is always perfect!
Also, customer service is very interested all time when I asked something or requested something. They act prompt action in order to solve your problem and satisfy you well. Also, if you have a problem with your item which you bought it from Banggood, just tell the customer service what is the issue and be sure that they will help you and offer to you a very good solution.
Well I guess there are good and bad experience with banggood.com. I ordered a URUAV UR65 65mm mini drone and got a parcel, which was unfinished packed, with no drone in it. I contacted the live-chat and after short e-mailing back an forth they agreed to refund me my drone and send me the whole parcel again. Because its from China I will have to wait what the parcel will bring me this time. But I have to say I ordered many electronic parts in the past from Banggood.com and never had any issue with them. For me I only had good experience with them. Good and friendly costumer support.
Although I only buy in banggood rather inexpensive items and I'm not always fully satisfied, I think it is a great site. When I bought the item that arrived damaged, I complained to their customer service and they immediately sent the item again. Ashley from the customer service was very helpful.
I've bought some items in the marketplace and I've always had good service. The items were as expected.
I just had a problem with the last item I bought. It was faulty. I contacted with the customer service and, after sending them a video that shows why the product didn't work, they sent me a new one. The attention was good and fast.
The service I got after I reported that the product I purchased was faulty was excellent. The staff were very helpful . Thank you Banggood. I look forward to doing business with this company for a long time.
Site très fiable niveau livraison : très rapide généralement (<10 jours) et énormément de choix.
La plupart des produits ont un excellent rapport qualité prix.
Certains sont médiocres ou arrivent cassés.
Et là il faut être patient avec le service client et garder toutes les preuves (étiquette de transport, carton, photo de l'objet)
Et à la fin on arrive à obtenir un dédommagement adéquate.
Mais il ne faut pas lacher et cela peut durer 2 semaines...
Olá a todos.
É com grande satisfação que venho parabenizar a empresa Banggood, pela presteza que tem com os clientes e pela sua confiabilidade , pois, todos os produtos que adquiri pelo site os recebi e, dando ênfase ao pessoal de apoio que prontamente resolve qualquer embaraço ou melhor problema que tenhamos com as mercadorias adqueridas pelo site substituindo-os ou até reembolsando-nos.
Parabéns e continuem com a mesma metodologia de vendas.
Очень хороший продавец, быстрая доставка. Всегда хороший сервис и поддержка клиентов этого сайта.
Персонал является одним из самых дружественных, быстро отвечает на вопросы и решает проблемы.
Banggood offering the Best Bang for your Buck, provides a worldwide coverage of products, such as Electronics, Cool Gadgets, fashionable clothing, Mobile phone, Beauty Accessories, Jewelry and watch，all you want can be easily bought here!