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Would not consider using purely due to the unprofessional behaviour of the CEO some of which is evident in their responses on this page.
Helpful
Reply from angelfallscc.com12 years ago
In regards to this comment - I am merely defending the right of our 'brand' - and it is a brand against your quite childish attacks on our WOT. Being the professionals that we are; We will not retaliate but we will of course, provide any evidence to the public that suggests wrong doing on ANY site we feel poses a fraud risk. Regards
i liked there page on Facebook because he wrote on another groups wall, and asked me to come over to his page to see how good is company (as he calls it) was doing, before i even got to sign upto there site i saw him delete a post of one person who asked why he had been buying likesone facebook and followers on twitter, then when this guy spoke more i did some checking out out, i found out this company is to his house, not the office/building he claims to people of facebook. he also says his stock is from the publishers them selfs, all i ask is prove it, show your ***** people on facebook a real picture of a game before it as come out. (this will never happen) (well not unless he nicks a picture off google images) he always get his games as soon as they are on pirate sites. now all for the the guy who owes this site, he seems to get very smart with people for no reason. some just ask the most simple question and he goes into some sort of fit saying we are a company and never answers any questions that would seem to harm his pirate game site, also if he is copying a legal game they is no reason why the game would need to be patched believe me when say this because my boyfriend as rented game from a shop and copy'ed them and he as never once had to patch them, and he always checks, ive also seen him write on other groups walls for no reason slagging them off and trying to nick there custom, if you say anything bad about his Company he claims you work for the competition, well i do not work for any other backup site and have never shopped with any in my life, my boyfriend was a customer of BackupKings until they robbed him. but he also does not work or shop with any other site, he now makes his own again, ps im not sure how his games are or if he sends them i have not shopped with him so i can not rate them this way, my bad feed back is for the lies he as told and from what i have and havn't seen, i have heard most people get there game and they work perfect, but i think his lies need to stop and he maybe should try talking to his customers before going into a war with them
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Reply from angelfallscc.com12 years ago
Good Afternoon In response to this defamation of our brand again by 'parties unknown' I will simply state that shortly we will be publishing our findings about 'other sites' in competition with ours - we'll post the website address when we have it. It will contain the information which the PUBLIC needs to see in regards to making an informed decision about who to trust - and who operates legally. You'd be surprised what other sites would like to hide from you. Back to the points in question; 1. We've covered this on our FB page - we DO NOT delete anything 'Beckie Price' (the public can read this comment for themselves in detail at our FB page - we also have a hard copy of the post also in case it get's mysteriously deleted following this reply. 2. We've also covered the conspiracy theory of buying followers in great depth - even though you cannot buy them in random denominations which is evident from anyone searching online... 3. The company is registered to a premises in Sheffield, correct - we work from premises in Sheffield. It does not happen to be 'a house' however. 4. We've also covered the means regarding the suppliers/evidence issue in great detail (FB page as well for anyone wishing for information) - we get our images actually from Play.com as they are the correct size for listing on the FB page oddly enough. I would ask in response.. Let's see other sites show their sources shall we. 5. As I am CEO of the company. I protect our brand avidly. The fact that people 'would like' to profess to know more about my profession than myself/my team which has been doing this since the 360 came into existence is laughable. We also answer any questions about our legality (considering we have NEVER and will NEVER be shut down/closed for temporary measures or investigated by the police/trading standards due to the legality of the SERVICE .. the public can be assured I think) 6. I refer people to researching ABGX 360 on the net and also google searching for 'patching games' before burning. I think we can assume 'Beckies' boyfriend is a pirate - the confirmation is there that they copy them from a shop.. brilliant! 7. We are a business - end of the day.. if we see a site openly defrauding it's clients (Backup Kings/Backup Games) we have every duty as a public company to intervene. The fact that their custom is no with us says everything the public need to know. 8. Actually no we don't - unless we see the same 'person' liking a competition site around the same time a status is left on our FB page which does not take a genius to realise that something is afoot... Really :D 9. Your boyfriend is a pirate.. who bought from a pirated site. Brilliant. 10. You have not used our service - neither would we provide a service to you so that rules out completely the validity of your comments so far against us. We would also encourage people to visit our FB page at https://www.facebook.com/AngelFallsCC if you would like to 'ASK' our community the opinion of us before listening to any comments on this .. let's be honest.. very unreputable website truth's page. There are more reputable website truth pages out there on the net.. one's that actually respond responsibly to defamation claims by 3rd parties and other competition sites... just saying!
I love this site and will.never use any other very good communication and very good service no problems at all :) thank you
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why do your game need to be patched via abgx360? i mean you just told paul smith most of your games are patched ,why would they need to be patched if your games are not from pirate sites? if you are getting these games from the source which you claim like you have claimed they is no reason for any sort of patch, i used to make my own games aswell so i know what i'm talking about, i also get all my info from ***** which im sure you have heard from (most likley download your games from),
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Reply from angelfallscc.com12 years ago
In regards to software needing to be patched. ALL games need to be patched to represent the original source which is NOT duplicated when sourcing from the original material. Hence, you would need to inject the patch back into the medium to allow it to be represented as the exact same disc version when playing on the 360. Since you do not know what you are talking about (0800 drives do not rip all of the security sectors needed - hence the need for ABGX) I think we can assume you are from a pirate site online... which is attacking our WOT because we have outed them as fraudsters. We also do not download any pirated material. Regards
Best site out there for purchasing backup disc/media. Angel Falls are very customer orientated, the best that I have ever seen in ANY SITE. If I have a query of problem, im answered nearly instantly everytime. I CANNOT FAULT them in ANY way. Best Prices around, the games come with plastic sleeves and art work, the discs also have graphics on them. Very Fast Delivery times and very cheap also. Really PROFESSIONAL, Helpful business. DO NOT listen to the TROLLS and HATERS. This is a TOP NOTCH service that I do business with on a regular basis. Best Regards Martin Dunne
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I was recommended to this site by a friend who had been a long term customer. Before placing my order I asked on their facebook page the type of media which they use for their backups and also whether they are verified good. As anybody who follows the xbox *scene* will know the importance of having properly verified backups to help mitigate the chance of a live ban. Shortly after posting this question my post was deleted and my posting ability on their Facebook page were removed. Thinking that this may have been a mistake as I hadnt asked anything bad, just something that I wanted to verify before placing an order for my own peace of mind I then posted from my Wifes facebook account to ask why I had been removed for asking the question and that post was removed and her posting abilities removed. After this experience I decided that the company must have had something to hide and did not place an order. If the owner of the site would like to advise why both mine and my wifes posting abilities were removed as he seems to respond on here then that would be greatly appreciated. (please be advised that I have screenshots of the posts made, as I always do when dealing with a company on facebook after an experience with another company in the past, I thought I would mention that incase I get accused of posting something that I didnt) *** EDIT *** The screenshots I mention were incase you tried to accuse me of saying something which I didn't, you have not said this therefore I have no need to provide them. I am not a member of any competition site, as I said I was recommended by a long term customer of yours and wanted to clarify a few things before placing an order. The issue was not so much my post being removed, but you blocking me from posting again after asking that question. The post was made several months ago. I no longer need to place an order as I have since acquired the relevant equipment to back up my own games due to the response that I got when trying to communicate with your company, which to be honest put me off the whole idea of outsourcing this service to a third party. To your claim that I am a member of a competition site, this is simply not true, people will soon realise that you are labeling every bad review as somebody on a vendetta against your company coming via a competitor. I simply seen your repeated posts on your Facebook about the WOT page and thought that I would take a look as for some reason even though you blocked me from posting to the page I keep getting updates from your site with no apparent way to stop them (yes I have already tried to un-like the page). And after reading your response on never blocking people on a previous review I thought that I would add my own experiences. Seeing as you are so proud of being legal and complying with this that and the other I will happily provide a sworn affidavit to confirm that the above is factual providing that this cost is met by yourself (as obviously if I can provide this then you are in fact wrong and wouldn't mind covering the relevant expense) and a public apology issued for your unfounded claims.
Helpful
Reply from angelfallscc.com12 years ago
Hi! In response to that.. we are asked MANY times on the FB page the exact same question which we respond to and the same answer is given time after time. YES - All of the media is pre-patched (where possible) before burning. We have also answered many a time that we use Verbs when necessary - as they are NOT required for XGD2 releases (to quote your phrase 'the scene' knows) because of the size of the media file. Can I ask you specifically when you apparent FB post was lost as I'm quite sure our community will be only too happy to answer that for you. The company has NOTHING to hide - hence the reason we have over 25,000 Facebook fans purely because of the quality of the service. We would be delighted to see the screen shots from you - please feel free to email them to us at info@angelfallscc.com .. we'll make sure to update this post in case of non-delivery of course on your claim. Once again, for people reading this - this seems to be a member of one of the competition sites, and we have to point out - the more they are quoted or described as 'The UK's best' OR 'The site you can trust' the more likely you are likely to be defrauded by them... Clearly both of the other sites cannot operate in a legal manner, hence the repeated closures and walking off with people's cash.
ordered games before bundle deals 10 disc 8 disc didnt even work he kept sending me other ones still didnt work started ordering else where now aload of rubbish will never waste my money on buying games from this bloke ever again
Helpful
Reply from angelfallscc.com12 years ago
Hi! Seeing as we will shortly be the only site out there majorly doing a backup service I'll be blunt. What's your order number with us - kindly quote it for people on here to see.
great site!! never had a problem with them. always fast delivery and service. Good communication. All round trusted people :)
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Avoid this site like the plague.
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Reply from angelfallscc.com12 years ago
You forgot to put a negative (red) choice.. In response.. actually DON'T avoid our site.. because it's the only one carrying a Ltd company status that DOES NOT; 1* Defraud people and disappear every couple of months and 2* Have it's payment processors taken off it because it's address points to Barclays Bank in London and it's owner is 'John Wayne' Brilliant.
worst backup site i have ever came across and used there CEO Craig Hewitt is nothing but scum if you dont like his product or his site he will follow you on facebook harasse you spamm other sites make up lies about you i recommend to anyone reading this keep looking as this Pirate website should be avoided at all costs! Signed Gary Jack
Helpful
Reply from angelfallscc.com12 years ago
Thanks for your comments Gary - how is your illegal website doing by the way?
As you can see by all the honest reviews ("WOT applies sophisticated algorithms to detect and eliminate any manipulation of reputation.") This seller is poor in all categories and should be avoided. Sells pirated content, claims is legal. Psycho babble evident on facebook page. Doesn't like what you have to say? blocks you. Spreads private consumer information on social site with disregard for privacy. General unprofessionalism apparent throughout Claims SEO got them 15k likes, they don't even understand what SEO means. Upon Googling either Angel Falls or Xbox Backups they don't appear on first page at least so there's no search engine optimisation there. Double that with the fact that out of 15k likes, only 4 regulars seems to comment or like things on the page. More lies. Claims being a limited company makes them legal. All it means is they filled out a form and have registered tax registration with Company House. Not hard to do, requires no background checks on business practices, legalities. Literally an online form that anyone can fill out. Edit> Didn't acknowledge SEO point. Claims to import games from a supplier, but if you check out their wall, users often comment that a game has been leaked online, then as evidenced, the company have a copy almost within 24 hours. Didn't realise post was that fast, especially abroad. Recent example is Gears of War Judgement. AngelFalls posts link to site saying Microsoft will punish illegally downloaded copies, then warns not to play AngelFalls copies online. So obviously illegal downloaded. But people aren't stupid, they know it's pirated, as user comments often point out, the worst part is this company blatantly LIES about there work practices. I'd ask AngelFalls to post proof images of Tomb Raider and GOWJ copies they have legally gained. But no doubt there will be some unprofessional reply saying how they are a legal entity and don't have to prove anything to anyone. Point proven. Infact. All these replies to comments you see, scream unprofessional. Defending your brand? Give an example of a company defending there brand in a personal way like yourselves.
Helpful
Reply from angelfallscc.com12 years ago
Sells a legitimate SERVICE - clients pay for our 'time' and 'equipment' Facebook page has lots of satisfied clients Has porkie fibs told to them on a daily basis - from 'competition' clients Spreads NO consumer information on a social network site (DEFAMATION on its own right there - proof required) World Class customer service that outperforms anything else of it's kind on the net Pirates will of course, like to bad mouth us on the net... especially one's that don't carry PayPal as a payment processor. ** ADDITIONAL INFORMATION ** As it's clear this 'person' has no idea of forming a Ltd Company - I will merely suggest checking the Companies House website for ANGELFALLSCC LIMITED (INC no; 08144748) which signifies, that as a legal entity, we have to comply 100% of the law and it's statutes. As no other competition sites have done this, you can only assume - they have something to hide. Feel free to mention on the 360Backups site WHY they don't take PayPal, WHY their Google Wallet points to Batteries4Cheap (Fraud in itself) and why their NoChex also points to the same payment email?
Very much a Jekyll & Hyde company. On one hand the product it's self is great and near faultless but on the other hand the behavior of the CEO in regards to customers is 'patchy' to say the least. He is the nicest person in the world as long as you shop with him and ONLY him but woe betide you if you decide to try another similar site (as is your right). He will resort to name calling, threats (as can be seen on the facebook page right now, threatening other sites if negative reviews are left here), as others have said though he will then block you so you are unable to defend yourself or backup any negative opinions. In short product is fine, CEO not so much, especially if you exercise your right to consumer choice. EDIT - Had to edit as can only comment once per site. In response to your comments regarding how you acquired GoW (or any other game early) to user D-truth. Can I ask why it is that you ALWAYS get the releases at the exact same time that the 'pirates' as you call them 'leak' the game. And you state that you get the games on import from the US as one of the perks of being a 'legal entity' - How does that work for games that are PAL only and as you only became a 'legal entity' in July '12 how did you get them prior to this?? EDIT 2 - Read my statement again, i asked how you got suppliers to supply you early PRIOR to becoming a LTD company as you stated that getting them early was a 'perk' of being a LTD company, i know you traded before this but how did you get the games prior as you had no 'LTD perk' then
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Reply from angelfallscc.com12 years ago
Many thanks for your comments. We have a strict policy on VIP's visiting our store. Of course it is someone's *right* to use any webstore they wish - when it comes to someone getting special discounts and privileges of course, they should NOT be pandering to other websites and encouraging others to do the same... that's a bit unscrupulous and rather chavvy thing to do at best. We will not block ANYONE on our sites UNLESS they are here to; 1. Cause Trouble 2. Spam 3. Try and cherry pick people from it with 'something' other sites cannot possibly promise to do We of course, being a Ltd legal entity have every right, to post what information we see fit - and we are aware of a fraud risk to anyone using other sites in question. The validity of the claim is proven when you look at the fact that Google Wallet/NoChex is pointing to something entirely different (constitutes Fraud By Misrep I believe) to get away from the fact, they would close down the payment option for pirated goods. We welcome any comments positive/negative which can help move the brand forward in future. ADDITION INFOMATION (In response to the edited comment above) In regards to our import policy from outside of the UK, where you suggest we pirate our media - All of our stock comes from either a region free OR Pal/NTSC enabled stock which we legally 'import' from the US and Europe where necessary. It's uncommon nowadays for stock to be primarily PAL only. The answer to your 'Sherlock Holmes' question on the incorporation on 16th July 2012.. we have been running a lot longer than this time, as other sites well know, having only gone LTD in 2012. Quite lawful. Nothing sinister.
Great company - great people - perfect why anyone would complain is beyond me
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Reply from angelfallscc.com12 years ago
Many thanks for you kind comments! As you well know, the word is 'company' - as we are a fully fledged Ltd company and not some poor car-boot pirates of course :D
Their facebook page went up from 300 odd likes to over 15,000 overnight. Clearly buying 'likes' from one of those sites. Dodgy practices indeed. Is that someone you should be giving your money to? Someone who trys to buy their reputation instead of earning it? The same goes with their twitter account. Up tens of thousands 'followers' overnight. Aside from their dodgy business practices this site must be run by a 15 year old. He is very vocal on his facebook account, regulally posting rants and bickering with users on other backup pages. The product itself seems to be 75% effective. The majority of customers seem to get what they want but there is still a substantial rate of failed disks, which Angel Falls is often quick to avoid the blame for. Spend your money elswhere. Make this guy wish he hadn't wasted his profits on buying facebook likes!
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Reply from angelfallscc.com12 years ago
In regards to our stature on FB and Twitter - we have employed two SEO management agencies to increase our standing on the net in terms of marketing and position globally - again, we have never heard of buying likes and it's not something we would wish to use. Again being a Ltd company - we'll let others make that decision.. clearly pirate sites such as the one's that are attacking our WOT scores cant achieve that. On the subject of services - may I suggest answering people who have not received their goods under the banner of the 'fabled' 24 hour turnaround we keep hearing about. The fact that NO problems must be discussed on FB pages on other sites suggests to us, that there is something to hide. Dodgy indeed! If there is a problem with the media, we replace/refund it - the same as any other legal entity. We do advise to keep the 360 Drive Lens as clean as possible however, and install any media to the hard drive (common basic practice for 360 Users) Many thanks for your spam and trying once again, to attract clients to your OWN site.. might we suggest, growing up and improving the service you so clearly are biased for.
After using multiple backup sites I found AngelFalls to be one of the worst backup PIRATE sites out there there are many other better sites out there if you voice your opinion you will be blocked and removed and AFCC will bad mouth you on there page and remove your comments so you can't defend yourself just ask many of there ex customer who now use other sites p.s 14,000 2,500 talking about them these views can be bought on eBay (where did you get your legal copy of Gears of War Judgement since it's not released yet? downloaded it just like all the other pirate sites
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Reply from angelfallscc.com12 years ago
We do not offer ANY pirated product - we can assure people of that - hence the reason we are a Limited Legal entity, can carry PayPal as a payment processor (other sites cannot), and have all valid and verified facilities inc; Google Wallet in our company name!! ALL because - we offer NO illegal material on our site. Your opinion will be heard on our FB page and you can speak to our social network - they will provide any reviews/truths as they see fit. We won't remove anything UNTIL someone decides to start spamming or having 'a potty mouth' The ex customers - consist of around 7-9 and frequent the 3rd biggest site.. having blown the chances with ourselves and another site and are now content on poaching people to make their site better. SEO is a wonderful thing to use.. I suggest taking that information over to said 'homepage' and using it yourselves.. hence the jump in clientele. We are not aware of any service which 'sells views' Simply put on GOW:J - Imported from the US. Rather simple to do.. find a supplier - they usually deliver them early for a price. I would mention that you would need to become a LEGAL entity before they would entertain such notion of course.
As a loyal customer and follower of AngelFalls, I am very satisfied with the service that I have received from them from start to finish. What they offer is a top class service at the best prices. "Better than anywhere else on the web that I've looked at or dealt with". The guys are very helpful and their customer service is second to none. Also I have to reply to one of the comments I read about their website. It's well laid out and is very user friendly. Also having a current and updated regularly facebook page has been very useful for me in terms of communicating with them. I don't have anything negative to say about them. Don't believe all the false accusations that you read from others. If in doubt try their services and make your own mind up. Thanks. Ahmad Abu-Qaoud
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As CEO of OUR website and social network, I would like to mention the fact that our website DOES NOT contain anything illegal, untoward that could harm your computers/tech and/or other spam. What it does contain is a high quality service that we pride ourselves in - our Facebook/Twitter/and testimonials speak for themselves. You will also see from 'other' ratings sites that we have a superb reputation and standard for service. Where as this site can be manipulated, others cannot. We encourage you to visit us and judge for yourself IF the allegation below is correct. Of course, you cant trust EVERYTHING you read on the net... Warmest Regards Craig Hewitt - CEO AngelFallsCC Ltd
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