chase.com

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Popularity:
Rank:	217
Owner:	whois
Server location:	US
Statistics:	Compete

Description:

Chase Home

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HELP - Reputation rating

Trustworthiness shows the confidence users have in a site. Vendor reliability shows the accuracy, dependability and honesty of an online shopping experience. Privacy is the measure of trust a user has against intrusion or disturbance. Child safety signals the presence of age-inappropriate material or dangerous or illegal activities. The ratings position on the reputation rating scale is the result of combined data from WOT users, trusted sources and WOT administrators. The red to yellow to green colors have intuitive meaning.The category summary is aggregated from the comments section and includes feedback from users, trusted sources and WOT administrators.Confidence indicates the amount of supporting evidence.

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Reputation rating:
	Trustworthiness	93
	Vendor reliability	93
	Privacy	93
	Child Safety	94

Comments by category:
Good site	10
Useful, informative	4
Good customer experience	11
Bad customer experience	6

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Comments provide more information, but do not affect ratings.

Date	Source	Category	Comment
08/02/2009	dbwalker	Bad customer experience	They have a D rating with the Better Business Bureau and the ... 0 They have a D rating with the Better Business Bureau and they earned it! They did not stand behind their debit card fraud protection. Have spent over 4 hours on the phone explaining over and over again what happened only to have call transferred to another "customer service" rep who knows nothing and can not help or to be mysteriously disconnected and thus starting the meri-go-round all over again. I have explained the problem to at least 18 people from Chase in the last week. Not only will they not remove charges made fraudulently go my account they charged $196 in overdraft fees they will not waive. We filed police report and did everything they asked. Worst "customer service" experience I have ever had bar none. [ link to this comment ]
09/27/2008	Galaxyfox	Useful, informative	This is the official site of Chase Bank. 3 This is the official site of Chase Bank. Galaxyfox TechAirlines.com "Shoot for the moon, even if you miss, you'll land among the stars." [ link to this comment ]
08/28/2008	Mery	Good customer experience	I like CHASE in general, their site is secure and easy to us ... 3 I like CHASE in general, their site is secure and easy to use, they have always resolved problems very quickly. [ link to this comment ]
08/06/2008	abcd123	Good customer experience	Have had good experiences with this company 3 Have had good experiences with this company [ link to this comment ]
10/06/2009	lostforawhile	Bad customer experience	very bad customer service after they bought out my bank Wamu ... 2 very bad customer service after they bought out my bank Wamu, they appear to be trying to get rid of the Wamu customers who had free checking, they can't do it legally,so they give terrible service to them hoping they leave. DO NOT use this bank if you like your money. They also manipulate deposits and credits, and hold deposits at random, to maximize fees. Bank of America is being sued for this, Chase you're next!! when speaking to a customer, a supervisor should never utter the words "whatever!!, are you finished yet I'm busy!" just one example. [ link to this comment ]
02/21/2009	g7w	Good site	Safe, secure online banking, from a customer's perspective o ... 2 Safe, secure online banking, from a customer's perspective of course. ------- WOT Services Ltd. - gives us safety through Web of Trust. WOT Community - gives us security through unity. Thank you all - G7W [ link to this comment ]
01/30/2010	mjleonida	Good customer experience	Official, legitimate, website for Chase Bank with secure tra ... 1 Official, legitimate, website for Chase Bank with secure transactions [ link to this comment ]
01/29/2010	themuseum	Good site	excellent bank and a very secure site 1 excellent bank and a very secure site [ link to this comment ]
09/26/2009	skaskankerbr	Good site	horrible interest rates, but extremely safe. 1 horrible interest rates, but extremely safe. [ link to this comment ]
07/04/2009	BunniTX	Bad customer experience	I have never had such problems with any bank as I do with th ... 1 I have never had such problems with any bank as I do with this bank. A couple of months ago I got a letter from my local tax office stating my taxes had not been paid in MONTHS! Chase had nothing to offer me as a reason for not paying my taxes when there was more than enough money in my escrow acct. One other time they charged my mortgage twice to my checking acct. and I had to pay the fees! Sweet huh? They could'nt tell me why that happened either! And now because I have a new PC I'm having to go through a big hassle with so I get the mortgage paid! [ link to this comment ]

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