Is exswaping.com Safe?

I created an exchange order for 1390 USDT with the intention of receiving funds to my AMD bank account, based on an active exchange direction displayed on BestChange. I fully fulfilled my obligations and sent the funds. After receiving my payment, the exchange service refused to complete the payout, citing “technical works” and offering only a refund. I do not consider this a valid resolution. According to the service’s own User Agreement (section 3.10), the service is obliged to complete a correctly paid order within 24 hours. My order was paid correctly and does not fall under any AML restrictions. The reason provided by the service (“technical works”) is an internal issue and cannot justify refusal to fulfill its obligations after receiving the client’s funds. If the service was unable to process this exchange direction, it should not have been displayed as active on BestChange at the time the order was created. The client should not bear any risks or losses of time due to the exchanger’s internal technical problems. I insist on the execution of the order under the originally agreed terms. I kindly ask the BestChange administration to intervene in this matter and require the exchanger to fulfill the order or provide a valid legal justification for refusing to execute it after the funds were received.

Обменивал USDT на Сбербанк, все прошло отлично. Перевел монеты и уже через несколько минут получил деньги. Поддержка сразу вышла на связь, все объяснили спокойно и без спешки. Курс нормальный, совпал с тем, что был на сайте. Никаких скрытых комиссий, все прозрачно и понятно. Удобно, что можно следить за статусом обмена в личном кабинете. Деньги пришли одним платежом, без задержек. Сервисом пользуюсь не впервые, и каждый раз все на уровне. Спасибо за надежность и стабильность, приятно иметь дело с такими ребятами.