Is g2a.com Safe?

scam, they sell accounts, that's illegal by steam and they will ban it; some game will not even work, and you can not have a refound, not even after a day of the purchase and whiteout redeem the game. (by law they must give 14 day refound). if you ask to the assistence by saying so, they will ban your account for "violation of their policy". only becouse i asked for my rights. Stay away from it.

I asked G2A Customer Service to re-activate my account which has been locked due to “suspicious activity” when I was just using the card saved on my account to buy a game. However, they asked me for an unreasonable amount of personal information (make a selfie of myself with my ID in my hand), phone number, and more. Therefore, I asked them to close my account as it NEVER happened to me that any service ever asked for that kind and amount of data. Long story short, instead of resolving my issue, after being pinballed between customer service and useless responses, they just told me that I have been banned without further explanation. G2A customer service doesn’t care and found a way to keep my personal data without my consent.

This website is a scam, and WOT should absolutely NOT be reporting this website as safe. Their 'Money Back Guarantee' isn't a guarantee at all. I purchased a key that did not work, reached out to the seller and received no response, then followed up with support who asked me to file a police report and provide proof... for a $2 steam key. After refusing to waste my time with this and threatening to turn to paypal for help, my account was banned without any notification, and I am now in the process of filing a dispute with paypal. I'm pretty sure they're banking on the fact most people will not be willing to go through the trouble of initiating these legal processes. Stay far, far away from this one.

Bought a game here that was supposed to be delivered via steam gift. My account wasn't able to receive the game and I wasn't given a option to use another account. Money gone and no game. 4 weeks off mailing with g2a, no results. Phony money back system and they don't acknowledge the law off 14 day cooling off period on online purchases. Scammers!!

They sell "g2a coins" which are non-refundable and can be unusable. They claim that the coins have been blocked AUTOMATICALLY by their security system and that this automatic system won't even tell THEM why! Then they keep your money and ther is nothing you can do about it! My experience with the notorious G2A customer service below: *Can't pay with G2A coins Created: ***** 19:14 Waiting for your answer 10 days left ID TVYA-545756 Category Order & Product Mark as Complete Description I bought some G2a coins but every time I try to buy something using my wallet it says the order was successful but then also says it failed and I'm getting refunded How do I use the coins I bought? what am I doing wrong? G2A ***** 19:16) Greetings, Thank you for contacting G2A Digital Marketplace Customer Support. G2A is a marketplace where Customers have a wide range of products offered by independent sellers. Your order was declined by the automated security system – we apologize for the inconvenience. We suggest that you should always be sure to put correct credit card and billing information (country, city etc.) during your purchase. Please be aware that in the case of a rejection, the refund is automatic. After that the refunded transaction will be processed by the payment operator; the time of that varies depending on each payment operator. Unfortunately, we are not able to influence this process, which is why we kindly ask for your patience in this matter. You can find more information about refund times in our FAQ: https://www.g2a.com/supporthub/?category=4&subcategory=203&question=49 Please take a look at this list of potential problems, it should help you with locating the source of the rejection: We suggest that you add your current telephone number to your account profile. Please log in to your account at G2A Marketplace select: Account Details > Personal Details > More Settings > Email, Password & Security. Please enable the G2A Guard to fully protect your account. We also suggest to fill in all personal information in the Account Details section. Are you sure the email address used in the order was correct? Is the address registered with that account valid and up to date? Perhaps you have been making the order for your friend’s email address instead of your own? Are you the owner of the account from which the payment was made? Perhaps you are using any software that could block data transfer? For now, please wait 24 hours before placing another order and if possible, please try using a different payment method. Should you have any other problems, please feel free to contact us. With Best Regards, Mike K In order to ensure the best quality of service and to reduce the response time, we kindly ask you to continue to reply in one ticket thread. Thank you very much for your understanding. © Copyright by ***** • Terms & Conditions • Support 24/7 Me ***** 19:25) Use another payment method? So you are saying the coins I already paid you for are useless now? G2A ***** 20:27) Greetings, Thank you for contacting G2A Digital Marketplace Customer Support. G2A is a marketplace where Customers have a wide range of products offered by independent sellers. You can still try to use your G2A Coins, however please wait for 24 hours before the next try and please also check the list from the previous message. It might be helpful for your issue. With Best Regards Matt T. In order to ensure the best quality of service and to reduce the response time, we kindly ask you to continue to reply in one ticket thread. Thank you very much for your understanding. *Me ***** 21:07) Well. I have waited 24 hours and tried again. Same thing is happening. You can't even give me a definite answer as to why the automated system might be doing this. Please refund me for the coins I bought as they are clearly worthless. Thanks, Alan* *Me ***** 21:14) So the same problem is occuring. Also I just noticed you have my region as Poland which is incorrect and your system won't let me change it. I am actually in the UK. * G2A ***** 00:40) Greetings, Thank you for contacting G2A Digital Marketplace Customer Support. The region settings have been adjusted. Make sure you wait 24 hours and try again. With Best Regards, India Me ***** 07:56) Still not fixed. Please refund the money I paid for my unusable g2a coins. G2A ***** 08:53) Greetings, Thank you for contacting G2A Digital Marketplace Customer Support. G2A is a marketplace where Customers have a wide range of products offered by independent sellers. Apologies for the inconvenience. Please consider trying these possible solutions: making sure that the phone number connected to your account at id.g2a.com is valid and up to date disabling adblock or add exception to your antyvirus software trying different browser deleting the browser cookies using Incognito Mode/Private Browsing trying different device: PC/phone/tablet using different Internet Access If you'd like to make another purchase at G2A Marketplace, please use this code to receive 3% of the price cashed back to your G2A Wallet: GS-XFUS-CSSN-R9RJ It'll be good for the next 7 days & when there's only 1 product in your cart. With Best Regards, Gabriel In order to ensure the best quality of service and to reduce the response time, we kindly ask you to continue to reply in one ticket thread. Thank you very much for your understanding. *Me ***** 19:58) Cancelled again. Look, this is absolutely shocking service. Seriously you guys have an automated security system which doesn't even tell YOU why it has kicked in? I honestly find this hard to believe. Just refund my money. I don't want your G2a coins any more even if you did make them work now. DON''T suggest more stupid hoops for me to jump through to try to work out what your automated security system should be set up to tell you itself. Just send my BTC straight back to the address it came from. I will never use this site again.* Last reply ***** 21:28 See less Conversation (max 1 file, jpg, gif, png, bmp, pdf only, max file size 10 MB) G2A ***** 21:28) Greetings, Thank you for contacting G2A Digital Marketplace Customer Support. G2A is a marketplace where Customers have a wide range of products offered by independent sellers. Are you also owner of other alternative mails ? If yes please provide them.Do you maby some software that might change your location ? If yes disable it. Thank you again for contacting us. We remain at your disposal in case you need any additional assistance. With Best Regards, Kasper S In order to ensure the best quality of service and to reduce the response time, we kindly ask you to continue to reply in one ticket thread. Thank you very much for your understanding.

Worst support ever. They just blocked my account before deducting "inactivity fee" and just keeps closing my support tickets without any reasonable explanation. I was honest seller, doing nothing illegal. Just sold a few games I've won on the paid shuffle and didn't needed. Stay away from them.

THAT SITE IS SCAM! The support and the seller will ignore you if you have problems with the product.The seller asks to raise the rating and then stops responding. Customer support will ignore you completely do not buy anything, because you lost money.

Main market for keys bought with stolen credit cards. They also have insurance subscription which is near to impossible to cancel, also you won't even notice when you accept it. AVOID AT ALL COSTS, use Green Man Gaming instead, which is official retail store.

G2A is a good site. However, you must be very careful when buying from some sellers. Check their neutral reviews first -> very often seller lies to customers and forces them to put a neutral review. Be warned: 1) After you the customer set a neutral review YOU CAN NOT CHANGE IT BACK TO NEGATIVE. Do not put a neutral or positive review unless the seller solves your problem first. If he asks you to put a neutral review then he will be able to solve your issue he is likely to be a scammer. When the seller refunds you, your review automatically changes to neutral white. Therefore, there is no reason to put a neutral review unless the seller resolves your issue. 2) Always record your screen with your phone AND with any screen recording program like OBS when you make a purchase. In case if a key doesn't get activated seller will not have the right to deny that you were given a bad not working or unused key. Have two video recordings not only one! If a key does not work immediately contact the seller and don't stop recording unless you contact him. Put the video on any cloud drive like Google Drive and send the proof to the seller. 3) Always use Paypal! Do not ever put your credit/debit card details in there. This will save you the headache of blurring/hiding the credit/debit card numbers & details when you record your screen. 4) Even if you activated the key don't delete the videos. Keep your videos safe in a place for at least 2 years. In case if your steam key gets revoked you will have to ask questions 5) What to do in case when seller scammed you and refuses to give you your hard-earned money back? Contact PayPal and send them your proof and explain the situation. If PayPal refuses to help and g2a asks you to go to the police to file a report on the seller instead of helping you, just go to your bank. Explain to them the situation and ask for a chargeback form as it is your right to get your money back for a product that was not as promised. My advice to G2A developers & owners: *Please allow sending of links when contacting sellers. *Please allow attaching video files and screenshots to the sellers *Stop wasting the time of the seller and customer by checking the link or file because very often after you check them you mark them as forbidden for no reason! Also, it takes ages 1-3 days for you to check one video or picture file like what the hell? What does it say about the customer service? That you don't care! Customers must be able to provide evidence in order to prevent scaming. *Stop being ridiculus with mandatory police reports in case if the seller refuses to refund the money! I know many people that work in police and absolutely no one will ever bother with this - they literally said that they would have a hard laugh if someone was to file such a report. You can not ask for a police report when there is clear evidence that absolutely any sane person can see. The current dispute system on your site prevents justice when a crime is committed! *Stop automatic blocking of the users that log in from different places in the same country. It is ridiculous! If users use wifi then use phone internet data your site keeps blocking the account for no reason. Absolutely disgusting practice. *Improve your response time. It takes on average 2-4 days for you to answer one question with your current customer service. *Write and state your rules clearly in a simple language that every average person can understand. Currently, your site is not clear enough on how things get done and what are the rules.