Reply from retrogamer.com13 years ago
Hi charight79,
Despite the fact that Mindspark websites and associated software have been rated safe and secure by the leading online security companies and reputation organizations, there is misinformation that exists on the internet that can give the wrong impression of our products. On rare occasions it can cause legitimate security companies to incorrectly label Mindspark products as malicious. We work directly with the major security vendors—large and small—to prevent these “false positives” from occurring, and to quickly correct the misclassifications when they arise. However, some of the smaller, less advanced security software vendors still mistakenly label certain Mindspark products as adware or spyware due to lack of resources for comprehensive internal investigation or simply because they have not had the benefit of the same level of direct communication with us. We will continue to work to rectify this and make sure these companies have all the correct facts and information.
In the case of Malwarebytes, we have contacted them and they now no longer classify the toolbar as adware.
Best Regards,
-Mindspark