Is synthflow.ai Safe?

I entered into an agreement with Synthflow.ai, attracted by their promise of a fully customizable white-label AI voice assistant platform. Their marketing materials and terms suggested that I would be able to rebrand the platform entirely, removing all traces of Synthflow's branding. This was crucial for my business, as I intended to offer this service under my own brand to my clients.​ However, upon implementation, I encountered several issues: Persistent Synthflow Branding: Despite assurances, Synthflow's logos and branding remained visible throughout the platform, including on client-facing interfaces.​ Support Tickets Redirected to Synthflow: When potential clients submitted support tickets through what was supposed to be my branded platform, they were directed to Synthflow's support channels, undermining the white-label experience.​ Lack of Responsive Support: I reached out to Synthflow's support team multiple times to address these concerns. Unfortunately, their responses were unhelpful, and the issues remained unresolved.​ This experience not only affected my business's credibility but also raised concerns about Synthflow's commitment to their white-label partners. The presence of their branding on my platform confused clients and suggested a direct relationship with Synthflow, which was not the case.​ I advise others considering Synthflow's white-label services to proceed with caution. Ensure you thoroughly test the platform and confirm that all branding can be appropriately customized or removed before making a commitment.​