Ist onephysion.com sicher?

At this point I feel like they're having a laugh at my expense. Instead of processing my order within 3 days, like they promise on their website, I had to wait 7 days until they even acknowledged that I made a purchase. Then I received a tracking number, that clearly shows they couldn't be bothered to post my parcel for another 3 weeks! When I demanded a refund, they claimed "the order has left their warehouse", therefore they cannot issue me the refund, and I can wait another 3 weeks (!) for it to arrive, then return it to get my money back. While their customer service is pleasant, I caught them lying several times. When I pointed out all of their lies, they simply shamelessly ignored it.