Ist univercell.in sicher?

************* Horrible www.univercell.in *************** www.univercell.in is really very bad in sales, I purchased my handset 29-Dec-2009. before Buy to this set i told to Sales person manager about problem then he says" if any problem found within 48 hours we will replace, and finally i got problem same evening then next day i visit in Outlet so he never accept what he Promise "Within 48 hours replace" with us. He is not accepting. They said" go to service center.. now u tell me.. for what i should go for service center, that is newly handset,and my handset not completed one month.. so "www.univercell.in" took my hand set 2 times for solve to my Mobile problem,but they not successful, Now they are making new -new stories and trying to Ignore my problem. I called to Chennai Head ofiice branch and they promise to me 100% will solve my problem. Now i gave them 3 options: 1. Return my money if not solved 2. Replace new Hand Set 3. I will pay More and give to me Another model. But they are not ready to solve problem i purchased micromax handset X116 from bangalore jeevan bhima Nagar. Bangalore India