Ist www.iflorist.co.uk sicher?

Cheap flowers = nasty flowers. Ordered flowers (Roses & Lilies bouquets) for my mother and mother in law for Mother's Day from www.iflorist.co.uk and, having been delivered on Saturday, they were dead by Sunday! Each bouquet looked nothing like they did on the website, and consisted of a single lily and four dead or dying pink roses that were already browned and starting to rot. There was a single sprig of smelly green leaves in each, and, like others, the flowers fitted only into a drinking glass, and not a vase. Not only that, but since logging the complaint with iFlorist yesterday, a fraudulent transaction has been made on my iFlorist account, with a large bouquet being sent from a woman in New York to another woman in London, meaning I have had to cancel my debit card!! Since I have logged the complaint, I have had no response to my queries, either regarding the dead flowers or the fraudulent transaction appearing on my iFlorist account. I will NEVER be using iFlorist again, and will not be accepting anything less than a full refund for both bouquets, and compensation for the issue with the fraud on my account.