Is carhistory.us.org Safe?

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5%
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★ 0
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Based on 3 reviews

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Newest
scam. charged $1 for report that was useless to me. then secretly charged another 18.95 dollars to my credit card without asking. do not trust them.
Helpful
not free after about 30 min of answering the questions and ANOTHER 30 MIN 'downloading' the report they demand you pay.  i wasted an hour thanks for nothing.
1
I asked for one car report for the $1 offer, and they charged my credit card for a $14.95/month volume plan. To their credit they provided a basic report which was sufficient for the $1 I thought I was paying. They repeatedly mention their chat service so I chatted to ask some questions about the car value information provided in the report, but they were unable to answer anything. The chat people were, however, able to refund the $14.95 charge. Bottom line here, be aware of a 'bait and switch' to get you to sign up for the volume plan. My poor rating is due to the misleading use of my credit card and the inability of their chat team to answer questions. Note, I did the chat connection a second time in case the first person was a new employee, but found the same problem with the second person. Don't be fooled.
1
Reply from carhistory.us.org10 years ago
Hello Dale, Thank you for bringing this to our attention. We apologize for your recent experience and would like to assist you. It appears you may have signed up for our volume discount package by accident. Please contact me via email at manager@carhistory.us.org to obtain your refund. Best regards.
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