Is changelly.com Safe?
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75%
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Yes
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★ 3.5
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71%
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96%
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3.5
Based on 204 reviews
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Newest
Threw 6k bucks worth of avax just to test small-volume consistency. a few minutes and my new asset was live. i’ve had worse nights chasing support on other platforms.
Helpful
Reply from changelly.com2 weeks ago
Hi there! Thank you for the 5 stars and for noticing the transaction speed. We put a lot of effort into keeping our transactions lightning-fast and don't plan on stopping anytime soon. Enjoy your stay with Changelly!
Needed some monero for a game stuff. Whole chain was slow af tonight, i thought it broke but nah it popped in. the interface reminds me minecraft tho but mb it’s for simplicity and smth to appreciate
1
Reply from changelly.com2 weeks ago
Hi there! Thank you for the overall positive feedback. ^^ Our goal is indeed to make your crypto days easier, and we hope you can appreciate it. Should you ever see room for improvement, though, don't hesitate to contact our 24/7 support – we'll happily share any thouhgts with our upper management. Enjoy your stay with Changelly!
Transaction fee jumped without warning. Same amount in the end not sure what was that but didn't like it, not trustworthy
1
Reply from changelly.com2 weeks ago
Hello there! The Changelly fee is only 0.25% of each transaction. However, exchanges also withhold network fees for processing the funds out and through the blockchain. This fee is subject to change, so if it doesn't suit you today, please check again tomorrow. In the meantime, we hope you reconsider your rating and wish you a great day!
Threw in 500 usdc just to test if their app would bug out like last time on another exchange. Didn’t crash once. Got the transfer in under 4 mins, minus like $1.80 in fees. not bad at all for a random Tuesday swap
2
Reply from changelly.com3 weeks ago
Hello, Malik! Thank you for your kind words and the 5 stars, it really means a lot to us.
been trading since DeFi summer and I seen some shady stuff. Did 4 conversions back to back, USDT - BTC - TON - back to FIAT, no issues. One tx froze, I was already pulling up etherscan thinking I lost it, but support pinged me first ?? how they even knew?? Turns out network congestion again but they sent full update like a proper desk. Just give me my coins quick and not scammed, right? Better than 90% of the so-called pro exchangers out there fr.
2
Reply from changelly.com3 weeks ago
Hello! Thank you for your feedback and the 5 stars. Our support team works tirelessly, 24/7, so they'll be happy to know that their work is appreciated. We wish you only the best of swaps ahead. Have a great day!
coins came thru but like… can u pls fix dark mode? my eyes burn i'd rather pay more using another exchange next time.. //otherwise you’re fine
3
Reply from changelly.com3 weeks ago
Hello, Jeremy! Thank you for taking the time to review us. Please note that if you're using our WEB version of the platform, you can always disable the dark mode by using the switch button in the upper right-hand corner! In terms of the app version, you can switch the mode in your account settings.
Found 11 random tokens from airdrops, turned them into something actually useful. Easy
1
what i adore the most here is my ledger is buggy, whole site look like 1999 but da trx always goes thru okay? web3 user experience be like choose ur fighter on sps 1
4
Reply from changelly.com3 weeks ago
Hi there, and thank you for taking the time to review us. We appreciate your feedback and wish you a great day ahead!
Network fee jumped three times before the swap went live. No explanation, just Try again. What kind of service is that?
Helpful
Reply from changelly.com3 weeks ago
Hello! The Changelly fee is only 0.25% of each transaction. However, exchanges also withhold network fees for processing the funds out and through the blockchain. This fee is subject to change and depends on the blockchain directly and the market situation. We're sorry to hear you're not satisfied with the network fee increase; however, it's a part of the exchange fees that Changelly cannot influence.
So my kid keeps saying “buy usdt mom its easy!” and im like girl WHAT . I typed my card in wrong (twice) and it STILL took the money and the coins appeared. now i feel like hacker mom yo wazzap
4
Mobile offered a better amount by a small margin and that extra value makes a difference over time! All good! Love
5
Reply from changelly.com3 weeks ago
Hello! Thank you for the 5 stars. We're happy to see you enjoying our app and wish you a great day ahead!
that moment when ur order stuck after you paid n u think ur 20k bag gone forever. support fixed the situtation, but scary af
2
Reply from changelly.com3 weeks ago
Hi, Andres! We're sorry to see that you're dissatisfied with the KYC procedure; however, we take AML seriously and strive to keep the crypto sphere safe. Though we're happy to have been able to help you, and wish you a wonderful day ahead.
Was moving funds to cover a payment and the network fee jumped halfway, almost doubled. Thought I lost the deal but nah, it adjusted fine after a few mins. Still kinda sketchy how the numbers change during the process. Sent a note to support just to ask why, they actually explained in detail. My support in response for that +++
2
Reply from changelly.coma month ago
Hi there, and thanks for taking the time to review us! We're happy to see that everything turned out well in the end, but should you ever come across any difficulties or have any questions, our support team is available 24/7 at support@changelly.com or the live chat on the main page. Don't be a stranger. ^^
i swear this app faster than my wifi . swapped like 50$ worth and done before tiktok ad ended.
5
Reply from changelly.coma month ago
Hi there, and thanks for the positive review and the 5 stars! ⭐ We're happy to see you enjoying our services and will always keep up the good work. Safe rides!
used it to get something called sol out there because twitter ppl said it’s good. Now it’s in my wallet and I feel rich already
1
Reply from changelly.coma month ago
Hi there, and thanks for the 5 stars! We're happy to see you enjoying your new-bought SOL and wish you only the best of swaps with it. Cheers!
Payment went through, funds never showed up until the next day. No heads-up, no alert, nothing
5
Reply from changelly.coma month ago
Hi there, and thanks for sharing with us! Such delays are definitely out of the ordinary, so should this ever happen to you again, don't hesitate to reach us at suppoty@changelly.com or via the live chat on the main page – the team's available 24/7 and will happily look into anything on the spot. We hope it wasn't too much of a hassle for you and that you consider updating your review and the given rating. Regardless, we wish you a great day and only the best of swaps ahead!
mobile rate > web rate again idk how but i keep noticing that. keep it that way plz
1
Reply from changelly.coma month ago
Hey there, and thanks for the 5 stars! We're happy to see you enjoying our app and will make sure to always provide top-notch rates and service in general, across all our platforms, of course. ^^ Enjoy!
Apple Pay run into AVAX went clean. UI still clunky around the payment step. For me personally this's still better or faster than touching binance.
5
Reply from changelly.coma month ago
Thanks, Bene, for the fair review! We'll always keep improving our services and are looking forward to seeing you again. For now, we wish you a great day and the best of swaps ahead. Cheers!
email hit faster than my tx confirm xd ngl that’s some speed. rate okish, wish i got like 0.2% better but eh still fine.
5
Reply from changelly.coma month ago
Hi there, Debbie, and thank you for taking the time to review us. We appreciate your feedback and wish you a great day ahead!
Support replied, but only after I sent two follow-ups. Got it solved, but the wait killed the vibe
1
Reply from changelly.coma month ago
Hi, Benjamin! We're sorry to see you're dissatisfied with the work of our Support team. We'll bring your feedback to the attention of our management and do our utmost to offer you a better experience the next time. We'd appreciate it if you update your review afterward if we succeed. In the meantime, we wish you a great day ahead!
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