Is frontier.com Safe?

Frontier will tell you anything they think will make you stay with them, even promising products and services they don't have. They will string you on as long as they can. They claimed they would set us up with a 6-program house-wide DVR box, but it never arrived. They claimed a technician was scheduled to help us over 10 times no-show, trying to string us on for months. Stay away. Stay far away.

Spreads spam that is unbelievably look-a-like with real mails by Ziggo, a Dutch cable network. They ask you to give your name with mailaddress, passwords for the Ziggo account and more .And anounce that they miss a payment, you seem to have forgotten. STAY AWAY of this site, FRAUD !

A comment from a former Frontier Employee: "I worked in customer service and we were encouraged to sell customer's speed upgrades packages they werent capable of actually receiving and then locking them into a contract that basically forces them to pay more for the same service they had. There are large areas where even if you are paying for 6 Mb you will get less than 1Mb and no one at Frontier cares."

I've had Frontier's service now for several months (I pay $50.00 a month) & have had no issues with their service or speed's. I live in a very small town (less than 100 people) & Frontier is the only option available (besides satellite.. NEVER!!) here & I couldn't be happier. Here is my ***** results ***** these speeds never change.. I'm always getting around 6.5Mbs down & 1Mbs up. HD 1080P video streaming is always smooth & rarely has to buffer. Later, Phil B.

Frontier is the only choice in our area for telecommunication service, they have a literal monopoly. Internet service is sporadic on a good weather day and non existent on a bad weather day. I have complained many times with no resolution. As soon as there is even one other choice for telecommunication service I plan on leaving the frontier forever!