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guruaid.com reviews (15)
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This site is a scam and is NOT created by Norton it may look like it since it says in big bold letters NORTON SUPPORT but they are just trying to fool you this is not really Norton its a scam
Very Bad Site And Mal ware! And They Can Control Your Computer And not Good For Children!
Well known Tech Support Scam company based in India.http://www.scambook.com/company/view/23982/GuruAidhttp://www.complaintslist.com/computer-repair/guruaid/http://guruaid.pissedconsumer.com/http://soundboardprankcalls.wikia.com/wiki/Indian_Scammershttps://community.mcafee.com/thread/67089?tstart=0https://answers.microsoft.com/en-us/windows/forum/windows_vista-security/is-guruaid-a-legitimate-microsoft-certified-tech/325f8266-7b8c-4386-a159-3983a1a71899?auth=1
GuruAid 'techs' hijack computers and charge ridiculous fees to install freeware
They represent themselves as Microsoft support and charge for a subscription. Use logmein to "fix" the computer and load it up with malware and charge to fix it.
First, what good can come out of rating this site when this company obviously had it's employees create fake profiles and positive ratings? This smacks of the tactics of another remote tech support site (can you say iyogi?). I personally have no experience with this company, but am concerned over the reports of the use of scare tactics to sell service plans.
I've used this company for 3 years now, and i have never had an issue. I will be renewing my service with them the first of the year.
I have found the representatives very patient and understanding. I am alarmed at all the negative feedback i have read, that it warranted me to create this account just to post my feedback.
Sites engaged in the selling or distribution of bogus or fraudulent applications.
They spent close to 4 hours helping with my Windows XP issue. Saved me the cost of upgrading to Windows 8. They use LogMein for remote control but that is a US public company. All this talk of malware is not true.
Avoid tech support scams - Why would anyone allow a website other than an "official software distributor/company" "remote" access to their computer??
hxxp://GuruAid.com - an Indian outsourced technical support service company, an affiliate/owned service from hxxp://lesterinc.com
Sites has numerous internet reviews/complaints saying they are engaged in the selling or distribution of bogus or fraudulent applications (which they install/infect your computer with through remote desktop), then they find hundreds/thousands of things wrong with your computer (which they installed), then charge you a fee/subscription to fix them. Most of which can be fixed/prevented for "Free" just by "searching the problem"!
BBB Internet Complaint Information for hxxp://GuruAid.com:
"GuruAid advertises computer support services on popular online search engines like Google where, for example, its prominently featured links entitled “Customer Service for AVG” or "Support for Trend Micro" appear directly beneath the link to AVG's and Micro Trend's websites. BBB has received ongoing customer complaints stating that the composition of such ads is deceptive, as it misleads consumers into believing they are being connected to the computer or software manufacturer’s site when, in fact, they are directed to the website of GuruAid."
BBB's final comment after contacting the company to have the BBB complaints resolved - "Despite changes the company has implemented, complaints to BBB have not declined"
From the Microsoft forum:
Hoaxes and scams - "GuruAid is NOT the Official Microsoft Support no matter what they claim."
Scams that use Microsoft’s name or product names. Phishing scams often include the names of well-known companies to convince you to visit spoofed Web sites or click on dangerous links.
They represent themselves as Microsoft support and charge for a subscription. Use logmein to "fix" the computer and load it up with malware and then charge you to fix it.
They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:
◾Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
◾Take control of your computer remotely and adjust settings to leave your computer vulnerable.
◾Request credit card information so they can bill you for phony services.
◾Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited phone calls or emails to help you fix your computer:
You can also check their site rating here: http://hosts-file.net/?s=guruaid.com