Is rakuten.com Safe?

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Website security score

82%
WOT’s security score is based on our unique technology and community expert reviews.
Is this website claimed?
No
Community reviews
★ 4.3
WOT’s algorithm
86%
Child Safety
89%

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4.3
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Based on 22 reviews

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Newest
Just started using this and it seems really good I like it
Helpful
If I could, I would give no star at all! Scammer!
Helpful
They claimed they let you earn money but when you spent a few months earned hard cash and want to cash out, they will mark your website malicious and terminate you and forfeit the money! Scammer!
Helpful
They claim to give you money, but when you try to get your "big fat check" they need to send you a "verification" email which they never send. And if you try to contact them, they're never available and do not respond to emails. Yes I checked my spam folder. I checked everything and had it resend but nothing. no luck. They wont respond, and they have to "verify" my email to send the check they promised. Meanwhile they made money off my purchases and gave me nothing.
Helpful
good app. The best and safe
Helpful
Amazing.... Love it awesome
Helpful
"Rakuten.com/shop is not available in your region." Self-explanatory.
Helpful
Google search brings up price of item $299 at this site, but when you click the price is $399
Helpful
They cancel my order and give refund to paypal without informing me. I waste 3 days for waiting for my order.
Helpful
Aunque soy muy fan de Amazon ya era hora de que por fin una tienda online pudiera planterle cara. Esto va a conseguir que los usuarios al final salgamos ganando gracias a la competencia que se crea. he comprado ya un par de cosas desde Rakuten y he tenido cero problemas así que seguramenre repetiré de nuevo.
Helpful
this site sells in japan and possibly elsewhere products made from endangered elephant tusk and food products made from whales and dolphins, banned by almost every other legitimate retailer.  UNETHICAL, please avoid.
1
Japan Shopping online that expansion to othe country. Good site
Helpful
Rakuten is an online shopping mall and the new face of ***** - cited by customers for identity theft and up to $10,000 in credit card fraud. Reference: *****
1
These are informational links which you may find useful before purchasing from Rakuten.com: ***** ***** Before purchasing, I would recommend staying well informed (as the problem may or may not be resolved) and be sure to use your Paypal account just to be safe. Your Paypal account information could also be exploited, but it will at least buffer your bank account from direct access.
1
I've used this site several times and never had any issues. I expect I'll use it more in the future.
Helpful
I placed an order with this website expecting to receive my item within a week. After not receiving it after a week, I went to check on it and their website said I had to wait for 3 weeks before filing a complaint. Well here I am 3 weeks since the order and I still haven't received the item I ordered and paid for.
3
I bought a Camera from this web site paid with Paypal They cancelled my order siting unconfirmed address. They said they will refund me within 24 Hours. It is now 27 days after several calls I am still waiting for refund.
1
I have ordered from Rakuten several times. I always received the item I ordered, but my Credit Card info has been stolen and used shortly after placing orders on Rakuten on three different Credit Cards. I got a brand new CC, used it to buy something off of Rakuten and three days later I had an attempted charge of $2600 for a hotel and several $100 charges from overseas vendors. I really wanted to use Rakuten because of the super point incentives, but stay away from them or try using paypal with them instead.
4
So far not that great of an experience with this company. Partially my fault because I took what their website gave as a description and tech details as true. The product I got was not what I wanted. The product matched the model number but due to the description, pictures and general overview I believed I was purchasing something else. I have found many inaccuracies on this site and am in the process of trying to get what I ordered for the price I ordered it, but it doesnt look as if this is going to happen. I have also opted out of all emails and have now marked them as spam. They send them to you regardless of your email preferences. Avoid this site and company at all costs. Their business ethic is horrible, their products are inaccurate and they spam you with multiple emails a day and there is no way to remove yourself from their list.
4
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