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rosewholesale.com user reviews (71)
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Ha, I bought some stuff from here. Takes forever to ship, like 3 months. So if you're buying something seasonal....plan ahead. Oh and for curvier girls, LG is American SM, one size does not fit all. All the models are Asian but it ships from the Netherlands.....curious.
I have had positive customer service with this company. I sent them a customer service ticket about an order that I had not received and they refunded my money right away. No, questions asked. The products they have sent me all fit me, as I have looked closely at each product description. Example; I wear a US size 10 or a Large. Do not just think you are going to take an ex-large. Take your measurements in cm and inches and buy clothing based on your measurements to individual product description. If it is marginal, go up a size. They do stand behind their products, but you will have to pay the return postage and they clearly state this in their return policy. If you tell them about problems with orders the response time is 24 to 48 hours. If you choose flat rate shipping, understand it can take 25 days and up to 60 days before you receive you purchase. I would open a customer service ticket with them after 30 days. They do refund your money if you do not receive your items. My recommendation is to not use flat rate shipping. Know how long it will take to process your order and use at least standard shipping. I have purchased some very nice clothes from them at great prices. Their accessories and jewelry are very nice. Be aware that hand bags and shoes are not real leather unless stated. However, if you look closely a lot of online companies well say the term vegan leather. The hand bags are very nice, at least the four I have purchased had been. One other thing to note, If you wear a plus size they now are selling plus sizes.
absolute rip off.. DO NOT do business with them! They post pictures of other peoples clothing lines.. once they get an order they have horrible people quickly make knock offs that aren't even close to what you ordered.. The material that the 2 shirts I ordered were made of resembled childs halloween coustome quality.. One smelled like Mouse urine, and the other of chemicals....States up to 45 days to ship (From China) You can not reach them on your own.. I paid with PayPal but still they delayed and wouldn't give me $ back until I paid to ship it back to China!.. I just gave up like most people.. You Have Been Warned!!
Since the beginning of this year I have placed a few orders with them as I liked their clothing ads. And so far I have not been disappointed. Their items are fashionable, good quality and look lovely. The customer service is most helpful and any queries will be dealt with promptly and courteously. On one occasion an item was missing from my order and I got a refund straight away. The delivery times seem long, but so far my items always arrived quicker than stated. I will continue to use them as a first point of call for my orders and can only highly recommend them.
I have ordered three times from this site within the last few months. Items available were shipped quickly and in good condition. Clothing items run very small, so check measurements on each item carefully as sizing does not run the same for every item. Customer service is excellent, as all of my questions were answered within 24 hours of my posting on their site. Earn R points for "free money" to use toward future purchases by signing on daily and also reviewing items purchased. Most of the items I've ordered have been of exceptional quality. Friends ask me all the time, "Where did you get that?" I am happy to tell them about RoseWholesale. I trust this site.
I have been very happy with my purchases from Rosewholesale.com. The styles are up to date and trendy and they carry everything from classics to club wear. Its great for finding unique pieces, and their children's selections are adorable. On top of everything else the prices are jaw dropping good. Treat yourself or buy fabulous gifts for a few dollars. They have pictures of customers wearing their products which helps with decision making and has a responsive and helpful customer service. Shopping is fun when you are not spending a fortune!
This is the third time I have ordered clothing and goods from Rosewholesale.com and I love the fact that you can buy just about anything! My friends always ask where I have got my clothes from. Even though I live in New Zealand, the goods arrived well within 3 weeks. They do tend to cater for smaller sizes but I order the XL and mostly they fit fine. I love this website and will definitely order from them again.
I've always had a positive shopping experience with this website: I love their items, especially hair accessories, and the products I got were always like the ones in the pictures.
I usually choose flat rate shipping, so it's normal that it takes at least 25 days to receive parcels.
I also think that their customer service is reliable, all my questions were answered efficiently and quickly. I recommend this site, it also has a very good choice of items.
I really like shopping for clothes on Rose Wholesale. The clothing is usually well made and for a good price. Sometimes you do have to go up a size. For example, I ordered a swimsuit and usually wear a medium, I ordered a large. Be sure to check measurements before ordering and do not assume your size. Customer service is easy and pleasant to talk to and they always get back to you very fast.
I really like Rose Wholesale for their jewelry, shoes, and swim-wear/personal garments. They have great prices, and their jewelry ships for free. I've placed 3 orders from them since June. Of the dozen or so necklaces I've ordered, two had clasps that didn't open, and one had a clasp that fell off when I opened it. They offered a re-ship or a refund. I chose the re-ship as I really loved the necklaces. Unfortunately, two of them arrived with the clasps still unable to open! So, they sent me a full refund. And I didn't have to return the necklaces. Since they'd have to be returned to China, I am quite happy that I didn't have to pay for the return of a faulty item. I like the necklaces so much that I'm going to try to order clasps on Amazon and see if I can fix the necklaces myself. All of the necklaces are substantial--they don't feel cheap. They are fun, unique, and there's plenty of bling, which I love.
The reason I can't give them 5 stars is due to the clothing. I am a tall woman (5'10"), so I didn't expect all of their clothing to fit me. I was buying sleeveless maxi dresses, and the length of each dress is listed. So by looking at the length, I could tell whether it would fit me or not. The problem is that the measurements are so inaccurate that it really is impossible to know if a dress will be long enough or not. It's hit and miss.
If shopping for clothing, I think the key is to shop in bulk. When I placed my first order with them, I ordered 10 maxi dresses, so that if they didn't fit, it wouldn't be unreasonable for me to pay the return shipping fee to China (which is required). I did have to return 7 of the dresses--6 were far too short (2 to 5 inches shorter than the site described), and one arrived completely ripped at the seam. It wasn't a rip that could be repaired. They replaced the one that had a rip.<br><br>In this last order, I adjusted my minimum required length thinking the dresses would be longer, but the measurements were still inaccurate. I have 1 dress that fits perfectly, 1 that is shorter than described but I still like, and another that is just ridiculously short. It will look great on a shorter friend, though!
I keep giving them feedback--their dresses are so unique--like nothing I've seen here in the states--that I wish I could order with more confidence. I figure with enough feedback, they'll eventually offer longer clothes for the taller western clients.
I've also been really surprised and pleased with the quality of the material they use to make their sweaters. The arms need to be looser and longer, but the material is really soft and doesn't feel cheap at all--it feels like a very nice quality. And if you're a petite westerner, their sweaters might fit you just fine.
I also got some really unique shirts there that fit well (sleeveless) for $6.25. That's a price you really can't beat!
I had read horrible things about their customer service, but I've been quite pleased. If I happen to be up at night, I can catch them on live chat. But mostly I submit tickets, which are always answered within 24 hours.
As long as you've read their return policy and understand that the measurements of the clothing are often not accurate, then I would recommend ordering from them. I know I will continue to, but it will be more jewelry and shoes than anything else. The shoes do run on the small side. I wear an 8 or 8.5, and their size 39 is a touch on the small side. I order their size 40's and they are perfect for me. And I have to say their shoes are a very nice quality as well--they don't feel cheap.
Last thing I want to mention is that I ordered enough that the expedited shipping was cheaper than the regular shipping. So I've gotten all 3 of my orders within about a week. I wouldn't use this site to shop for clothing that I needed for a deadline or to just order one dress. I think that could be a frustrating experience.
Hopefully this is helpful to others considering a purchase!"