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Based on 2 reviews

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I purchased Office 2016, but when downloaded it shows as Office 2010; although the individual components say 2016 after them. I received the product key, but it was bogus and was not recognized as a valid product code. When I contacted SaraSoftware I was told "You did not installed it or do the correct step,you just use the office 2016 product key to activate your office 2010,so this is my issue?"
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Paid for Microsoft Office product. Took overnight to get the product key and then only after two customer service emails. They have no phone support.
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