Is soundcloudviral.com Safe?

"See Results, With a 100% Money Back Guarentee" - The slogan which soundcloudviral uses to lure potential costumers is, in fact, the antithetical representation of the real costumer experience when ordering their services. I've personally ordered 500 followers in Mars of 2014 from soundcloudviral. The order was not completed until more than month later (even though they explicitly state that it shouldn't take more than a week for them to complete an order), and only a week after completion the delivered followers just disappeared and I was left with nothing. After contacting them by mail and by offline messaging on their site and getting no answer I managed to get in touch with their "service" while their chat was online. I simply asked them to explain the situation and , hopefully, either complete my order or offer me a refund. To my surprise they stated that they had some managerial issues and that this was not possible and that I should seek to resolve the issue with the help of my payment processor (a slow and tedious process that often yields no results). This is obviously unacceptable as they gladly received my money and now refuse to complete their side of the transaction. In conclusion, Soundcloudivral is an outright fraud and I hope that future potential customer will stay as far away from it as possible.