Is support.me Safe?

2.2
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(22 Reviews)
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support.me

2.2
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(22 Reviews)
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22 Reviews by the community
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saysap
Nov 5, 2017
Nov 5, 2017
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hxxps://support.me is used only as a redirect to hxxps://secure.logmeinrescue.com/Customer/Code.aspx . Even though this is a legit application, this can also be used by scammers in order for them to gain remote access to your computer and make it unusable, via deleting system files and documents. If you wish to have fun with them, use a virtual machine. Otherwise, avoid this unless you have a real tech friend that can help you.
RWAP
Sep 11, 2016
Sep 11, 2016
Whilst a legitimate site run by a legitimate software company - ask yourself when directed to go to this site, could it be due to a scam cold call you received claiming to be from your ISP (BT or TalkTalk), Google, or Microsoft?? You will NEVER receive a call from these companies telling you that they have identified an issue with your computer.
Flyingbox
May 21, 2016
May 21, 2016
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Hate the people that use it, not the game! This website is used by scammers as a quick way to get you to download a teamviewer file so they can connect to you with no setup. The problem is that support.me is actually a legitimate website! Scammers use this website because of how it simply hands over a file automatically configured with the session number the scammers want you to enter and run. If you were told, by phone, to come to this website and enter a code then you need to hang up. Take your computer to a local specialist if you genuinely have a problem.
science!
Jul 13, 2015
Jul 13, 2015
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it is a legit site but it is used frequently by scammers to use this legit software to get control over a computer.
Amobirius
Jan 30, 2015
Jan 30, 2015
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Didn't realise this was a legit website, owned by logmein. But scammers use this website to access your computer. If you get a call by some indian people wanting to access your computer, put the phone down!
JordanHoward
Jan 12, 2015
Jan 12, 2015
Used by hackers and unwanted virus. Would not use this at all.
A440
Jan 6, 2015
Jan 6, 2015
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This is a legitimate site used for remote-access purposes, HOWEVER these services are often used by phone con-artists to hack into the unwary user's machine and steal account passwords, etc. Read this accounting: www.techcentral.co.za/we-scam-the-indian-call-centre-scammers/50579 Beware.
c۞g
Jan 3, 2015
Jan 3, 2015
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This domain: support.me is legitimate and is owned/operated by LogMeIn, Inc. There is discussion at: http://inboxrevenge.com/ DNS: https://dns.robtex.com/support.me.html DNS: http://bgp.he.net/dns/support.me DNS: http://www.bfk.de/bfk_dnslogger.html?query=support.me#result
Dutch Mountain
Jan 2, 2015
Jan 2, 2015
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Checked the site extendedly --> CLEAN and rated green on trust. 1 - You can NOT blame a website with useful functionalities when others abuse those. 2 - And you can NOT blame the owner of an URL when it’s e.g. used in spoofed spam mail. Notes : ** The problem with this site is that it's a useful service and hence abused by Indian scammers, both when it comes to "cold calls" to tell you that you have a computer problem ( NO, you don't ! ), as well as in spoofed phishing and spamming mails. >>>"Tell the government of the Gupta's to put those scammers behind iron bars"<<<. ** The Quterra blacklist detection seems an FP to me. Other checking tools oppose that. ** The service seems to me not advisable for children under the age of 18, bcoz it opens the PC to external users. Hence rated yellow on CS.
Myxt
Dec 31, 2014
Dec 31, 2014
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This is a legitimate domain owned by LogMeIn. It redirects to: https://secure.logmeinrescue.com/Customer/Code.aspx where you can enter a code you received from a computer support technician to permit him to control your computer. Because anyone can use this service, make sure you are the one who initially requested computer support. Important ... If you receive an unexpected "cold call" advising you that your computer is faulty and demanding access to your computer, such a call is fraudulent - do not provide the caller with any financial or personal data and do not download or install anything based on the caller's instructions.
BlackWidow73
Dec 29, 2014
Dec 29, 2014
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This site is used by indian scammers, although the site is not be scam site itself.. See: http://www.techcentral.co.za/we-scam-the-indian-call-centre-scammers/50579/
alphacentauri
Dec 28, 2014
Dec 28, 2014
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This is a service used to allow remote access to computers. Scammers can only use it if the victims ALLOW them to use it. Downrating support.me for the actions of scammers is like blaming the phone company if you answer a call and give a scammer your credit card number.
mopsnetwork
Dec 10, 2013
Dec 10, 2013
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This website is legit and has been created by the company LogMeIn, Inc, which are the same developers of the tool join.me. The reason support.me is poorly rated is because a lot of India scammers use this tool to commit fraud, scams, money scams and other criminal activity, relating to false tales of how one's computer is infected when it really isn't. Do not mistake LogMeIn for the India scammers. They will lie stating they are from LogMeIn, or from Microsoft, or any other legit company. Also most India scammers will use other people's tools like LogMeIn, or TeamViewer. In fact, support.me will redirect you to this link: https://secure.logmeinrescue.com/Customer/Code.aspx (notice https). ------------------------------ How did I obtain this information? I'm a computer security expert myself. :)
PC4ngel
Jul 17, 2012
Jul 17, 2012
I know its not needed, as others have already commented here however. Just to let you know, I was bored and decided to waste some of their time to make me and everyone else who gets this call feel a bit better. 'Support me' staff knowledge base: Every error or warning entry in the event viewer is malware trying to hack your system and is definitely NOT misconfiguration errors with adobe, office or other benign programs. Your computer's router, along with EVERY other computer in the world's router sends information about hackers which have taken over your computer to a special 'International Router Organisation' based in California which forwards that info to 'Microsoft' who then PERSONALLY contact you to get you to visit this website, put in a special code and get their technicians to fix your PC. You need a special Microsoft Engineer certification to understand how the router sends this information. An amazing knowledge base, if only I had known that all routers had built in malware detection I wouldnt have bothered with an IPS!! Nothing too vicious, they just get you to check your event viewer and then visit the website from the run cmd.
enerider
Dec 20, 2011
Dec 20, 2011
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Cold Call support scam. Don't fall for it
ttguy
Oct 10, 2011
Oct 10, 2011
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This site is the one cold calling phone scammers direct you to when they promise to remotely fix virus problems on your PC. Evidence - see http://www.youtube.com/watch?v=HWo6BnfzUDs
drbrilliant
Jul 22, 2011
Jul 22, 2011
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support.me is an alias for logmein123.com which is the access point for providing remote computer support. Logmein is used by many companies for remote computer access and support. Some of them may be dishonest but others are not. It depends who is sending you there. I work for a small business and we use LogMeIn to provide technical support for our clients. Check out LogMeIn. They are a reliable company. But don't log in or give anyone access to your computer that you don't know or trust. My point is that support.me is not necessarily untrustworthy - it depends who has contacted you and why.
maxmanrules
May 27, 2011
May 27, 2011
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This is a scam, they called me claiming to be from Windows support. first, Windows(well actually Microsoft) does not have my phone number. second, they would never call anyway, and third, why would they want me to connect to a site that, when googled shows a zillion and three scam alerts underneath it??? Oh, and they try to scare you by making you look at event viewer, which stores event information on your computer, and uses that to scaremonger you into going to this site and downloading and running something that'll nab your info, and or destroy your system or something. I didn't download it.
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Trustworthiness
44
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Child Safety
47
/100