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★ 3.3
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3.3
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Basé sur 45 avis

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Le plus récent
I was in a rush to swap my XRP to ADA and it was lightning fast. Gotta admit, the fees could be better, but at least the rates were legit. Also, the support team was on point, got help instantly via live-chat.
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Réponse de changelly.comil y a 4 jours
Hi there, and thank you for the 5-star review! We're happy to have been able to help you and wish you a wonderful day ahead. Should you ever need us again, you know where to find us. ;)
If you’re a noob in crypto, this is perfect. The app is easy to use, KYC wasn’t terrible, and swapping was almost instant. If you’re looking to dive deep into the crypto world though, might want to look for more features
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Réponse de changelly.comil y a 4 jours
Hi, Geir, and welcome aboard! Should you ever need help or advice, be sure to check out our FAQ section or reach out to our 24/7 support team. Enjoy your stay with Changelly!
Warning: Changelly has been holding my funds for 6 months without explanation On November 12, 2024, I sent 977,709 TRX to Changelly’s wallet for an exchange. Transaction ID: 74j6d638iqelc7gw. I provided all requested documents and completed verification. Since then — complete silence. No responses from support, no legal grounds for holding the funds, no timeline or resolution. This appears to be unlawful asset retention and potentially misappropriation. I urge others to be extremely cautious when using Changelly. I am ready to share all communications and evidence with media, law enforcement, and blockchain analytics services.
Utile
Réponse de changelly.comil y a 4 jours
Hi again! Regrettably, we have strong grounds to believe that the funds in question are related to illegal activity, and the SOF data you provided does not allow our AML/KYC compliance team to conclude otherwise and unfreeze the funds. This is a very serious AML matter, and we take AML seriously. Please stay in touch with the AML/KYC compliance team at compliance@changelly.com and provide all requested valid documents. Thank you!
Needed to buy bitcoin on the go, did it with my card, no hiccups
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Réponse de changelly.comil y a 4 jours
Hello there, and thanks for the 5-star review! We're happy to see you enjoying our services and will keep up the good work.
Apple Pay integration? Hell yeah! Buying crypto has never been this simple. I didn’t expect it to be this chill. I love how easy Changelly has made it to just buy crypto and get it done in a couple of taps.
4
Réponse de changelly.comil y a 4 jours
Hi, Lily! Thanks a lot for the positive review and the 5 stars! We put much effort into our UI and are happy to see you enjoying it. Thanks again and have a great day!
Did a couple of transactions on Changelly. Not only fast but no nonsense. Jump in and switch coins. You guys are killing it, keep up the pace! Anyone not here is missing out on major crypto moments
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Réponse de changelly.comil y a 4 jours
Hi there, and thank you so much for the positive review! Keeping our interface smooth and easy to use is one of our top priorities, and we appreciate you noticing it. We'll keep up the good work while you enjoy our services. Have a good one!
Loving the speed of this exchange. It's fast and efficient - doesn’t waste your time. The rates are decent and I didn’t have to jump through hoops to flip my coins.
2
Réponse de changelly.comil y a 4 jours
Hello there, and thank you for the positive review! Indeed, good transaction speed is one of our top priorities, and we'll do our utmost to keep it this way. We're happy to see you enjoying it and wish you a great day!
I thought I was smart using low-fee mode, but then my swap took 20 mins - had time to reflect on all my life choices
4
Réponse de changelly.comil y a 4 jours
Hi there, and thanks for sharing with us! Transactions can be slower on the blockchain when you select a lower fee when sending from your wallet. That's not something we can influence ourselves, as we're only the receiver in this case, but we always advise selecting above-average fees for such transfers and apply goo fee when sending ourselves. If you ever have any questions, don't hesitate to reach out to us at support@changelly.com or via the live chat on the main page – the team is available 24/7 and will be happy to guide and explain. Have a good one! ^^
The app makes it super easy, and the support team is on point - 24/7 assistance makes all the difference.
1
Réponse de changelly.comil y a 4 jours
Hello, Jakub! Thank you for your feedback and the 5 stars. Our support team works tirelessly 24/7, so they'll be happy to know that their work is appreciated. We wish you only the best of swaps ahead. Have a great day!
Sent some usdt from my cold wallet just to test how fast it'd slid into eth - by the time I cracked open a Red Bull, the funds were already chillin’ in MetaMask. Fast enough to spook me a little
3
Réponse de changelly.comil y a 4 jours
Hi there! Thank you for the 5 stars and for noticing the transaction speed. We put much effort into keeping our transactions lightning-fast and don't plan on stopping anytime soon. Enjoy your stay with Changelly!
Used the app on a bus ride through the countryside, dropped into ethereum outta my polygon bag with zero lag. Bus was slower than the drop tbh.
6
Réponse de changelly.comil y a 2 heures
Hi there! Thank you for the 5 stars and for noticing the transaction speed. We put much effort into keeping our transactions lightning-fast and don't plan on stopping anytime soon. Enjoy your stay with Changelly!
Got the ‘how’d we do?’ email. Swap was fast and simple, but I’d love to see more detailed charts and analysis next time.
Utile
Réponse de changelly.comil y a 2 heures
Hi there, and thank you so much for the positive review! Keeping our interface smooth and easy to use is one of our top priorities, and we appreciate you noticing it. We'll keep up the good work while you enjoy our services. Have a good one!
I’ve had some ups and downs with crypto trading, but after using this platform, I’m convinced. Straightforward app, quick exchanges, and 24/7 support that’s genuinely helpful. No one wants to deal with waiting forever for a response, and I didn’t have to here. Defo a top-tier experience
4
Réponse de changelly.comil y a 2 heures
Alan, thanks a lot for the positive feedback, it really means the world to us! We'll keep up the good work and wish you a great day in the meantime!
Learned more about staking and cross-chain jumps from their blog than I did watching 5 hours of YouTube bros saying Smash like and subscribe
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Réponse de changelly.comil y a 2 heures
Hi, Rob, and welcome aboard! Should you ever need help or advice, be sure to check out our FAQ section or reach out to our 24/7 support team as well. Enjoy your stay with Changelly!
I was cheated out of more than 230 000$ in TRX tokens, they blocked the exchange that does not have high risk tags, they picked on the tokens that do not participate in my exchange with them, but they did and were successfully exchanged without problems and hassles in another exchanger, referring to the checks forced to provide KYC and documents confirming ownership, I did everything, but in the end all the same money is not returned to me more than half a year, the most secretive and not client-oriented guys, I do not recommend working with them, the chance of losing money is off the scale! !! Была обманута на больше чем 230 000$ в токенах TRX , заблокировали обмен который не имеет высоких меток риска, придрались к токенам которые не участвуют в моём обмене у них, но участвовали и были успешно обменены без проблем и заморочек в другом обменнике , ссылаясь на проверки заставили предоставить КУС и документы подтверждающие владения , я все сделала , но по итогу всеравно деньги мне не возвращают больше полугода , максимально скрытные и не клиентоореитрованые ребята, не советую работать с ними , шанс потерять деньги зашкаливает !!!
Utile
Réponse de changelly.comil y a 2 heures
Hi there, and sorry to keep you waiting! Please share your full story and your Changelly transaction ID with us at compliance@changelly.com and we'll prioritize your request if we haven't already. Thank you!
Last night my mate told me to buy the dip while we were at a bar.. opened the app one-handed, converted fiat to eth with a thumb and a prayer. No probs
1
Réponse de changelly.comil y a 2 heures
Hello, and thank you for taking the time to rate us! We’re glad that you found your big moment with us. :)
Got the How’d it go email - that’s the kind of follow-up I vibe with. Did a quick switch from USDT to ETH, and it worked like a charm. I’m all about that low-fee life tho
5
Réponse de changelly.comil y a 2 heures
Hello, and thank you for the positive review! Indeed, good transaction speed is one of our top priorities, and we'll do our utmost to keep it this way. We're happy to see you enjoying it and wish you a great day!
I’ve tried a few exchanges, but still stick to Changelly because their interface is one of the easier ones to use. Rates are good and the transactions are pretty quick. Also appreciate that their support answered me within minutes when I had a quick question.
1
Réponse de changelly.comil y a 2 heures
Hi there, and thank you so much for the positive review! Keeping our interface smooth and easy to use is one of our top priorities, and we appreciate you noticing it. We'll keep up the good work while you enjoy our services. :) Have a good one!
Good for beginners but kinda basic. KYC takes forever, but once you’re verified, everything else is quick. Swap coins, buy, sell - it works. Just, like, wish they had more advanced features.
6
Réponse de changelly.comil y a 2 heures
Hi, Daxton, and welcome aboard! If you have any any suggestions or ideas, don't hesitate to share them with us, and we'll be happy to let our product team know what's missing or can be improved. :) Should you ever need help or advice, be sure to check out our FAQ section or reach out to our 24/7 support team. Enjoy your stay with Changelly!
The fees here are insanely low compared to other exchanges. I’ve been shifting crypto for a while and changelly gives me the best rates I’ve seen to my pairs. If you’re looking to save a few bucks, this could be a valid option.
1
Réponse de changelly.comil y a 2 heures
Hi there, and thank you for the positive feedback! We put a lot of work into keeping the fees as low as possible so that you can get the full potential out of your transactions. We'll do our best to keep it up and wish you the best of swaps in the meantime. Enjoy!
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