Le site etotalk.com est-il sûr ?

Please avoid - 5 months and 2 weeks and still waiting Hi all, I purchased a phone from etotalk on the 29th May 2018. The phone had a technical problem. I requested etotalk to return the phone within the 14 days period however etotalk cause delays intentionally asking for pictures, videos etc without providing the RMA number I required to send it back to get me out of the 14 days. I finally returned it. I sent it to the 'supposed' technical team in France. They could not repair it, of course. So from France the phone went to Hong Kong. All I have received from etotalk is the same message again and again since July/August saying that the phone arrived to Hong Kong and they will let me know when arrives to their shop. When asking to refund the money, they replied I returned the phone outside the 14 days period. Do you need I prove it to you? Ask me. I have all emails and communications recorded. Today is 23rd November and still receiving the same message (see below). Do a favour yourself and avoid this company if you don't want to loose your money Last 15 emails.... all copy and paste Dear buyer， Sorry for the inconvenience. The parcel is still on the way from Hong Kong to our local. Please kindly understanding that the shipping is not something we can control, we also want to help you solve the problem of the phone. But we still have not received the return phone. We have pushed the shipping company to help. As long as we receive the return phone，we will send the phone back to the factory for checking the condition.Hope to receive your kind understanding.

Very very bad experience NEVER AGAIN... They send a not working well camera on the phone. I'm trying to get refund for 3 months yes it's correct 3 months and after 89 emails still waiting. The bad news they will keep a restock fees of 15% because they can repair the phone... 3 months and it's not even arrived a their shop can you imagine the shipping after repair the delays to ship it back to Canada how long I will lose my phone,,,,,,,,,, DO NEVER PURCHASE A PHONE OR ANYTHING FROM THEM, NEVER, NEVER

just would like to warn all of you from buying from this shop. bought 2 phones from etotalk, xiaomi mi4s and honor8. honor havent worked a single day. xiaomi worked few months (less then half year). honor story - informed them straight away about malfunction (force stopping apps, 4g not working, auto restarts, etc.), any reply from them took ages and wanted me to try rom flashes etc., meanwhile the time for return passed. so sent it back for repair, phone came back (took few weeks as they slow, i paid dhl express) and in few seconds the same issues occured. contacted them immediately again. from that point the xiaomi start doing wrong (sliding screen, force stopping, rom loading, slow working) also so start dealing both phones simultanously. again, waitting for response even a month!!, keep saying that i should try flashes etc., anyway, sent both phones back priority mail. warranty check took them 2 months, then replied that all good and all repaired so i paid postage and let them send it back... unfortunately, 100% same iasues in few seconds after unwrapping. havent even insert sim or connected any account etc. so contacted them again..same story, same long time but no explanations, only that i can send it back. have i mentioned that they only reply:"sorry for this, sorry for that.. bla bla.. but you have to send it back, you have to pay postage both way and we dont give you any guarantee that its fixed"? now the phones are there again, allready more than 3 months!! nobody is able to explain what was wrong and how it was fixed (they only reply that phones were repaired - but i asked what was wrong and how it was fixed as i aleady paid postage 6-7 times and spend a year waiting... no reply... they only issued new invoice for postage and want me to accept.. honor 4th time, xiaomi 3rd time... what a waste of money this so called "company". rather flush the money for phone down the pipe (at least you save money for shipping xx times). never helped, never told whats going on, never repaired anything, just asking for next money for postage.. btw if anyone same problems or want to know more (can provide all relevant evidence), feel free to contact me just wish nobody else will lost heaps of money and time (and energy) dealing with these scammers have a good one, Roman

После,так называемой,отправки посылки дали вот этот трек-номер RN100204681CN для отслеживания! Как оказалось,этот же трек номер давали и другим покупателям! А едет посылка по этому номеру в Мурманск!После долгой переписки с поддержкой сайта,которые так и не дали вразумительных объяснений,посылка всё-таки пришла.

Normal store specializing mainly in selling smartphones. Me and my friends bought this product smartphones. Complete information, it is possible to select additional accessories and software installation and unlock. The only minus shipping expensive and a little of free delivery.)) As a result it's a good online store.

Received my phone yesterday having tracked it easily from China all the way. I have dabbled with dual sim phones for a few years now but this phone far outclasses anything I have tried. Scrolling is excellent and the speed is good. Battery seems to last well too. Etowalk certainly fulfilled their obligations well done I have no hesitations in recommending this company.

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