Le site gyft.com est-il sûr ?

I POSTED THE COMMENT BELOW IN NOV. 2015. BACK THEN I HAD DEMANDED THAT THEY DELETE ALL MY DATA AND CLOSE THE ACCOUNT. THIS WAS CONFIRMED BY SOME ALEX NOWELL FROM GYFT. NOW — JUNE 2017! — GYFT IS SPAMMING ME AT THE VERY SAME ADDRESS I HAD REGISTERED WITH. I JUST CANNOT FATHOM HOW THOSE PEOPLE GET A GOOD RATING. ---------------- I registered on gyft.com and immediately made a purchase to be charged to my PayPal account. Two minutes after receiving PayPal's payment confirmation email, I received a mail from gyft.com saying that my account had been suspended. No instructions in the mail as to how to remedy this, or how to contact gyft.com. I immediately wrote a mail to ***** requesting an immediate refund. Twelve hours later, nothing but the auto-reply from the mail submission… Attempts to log in to the account created the day before met the preposterous message: "We've noticed unusual activity on your account. To keep your account safe, we need to confirm your identity. Please check your email for instructions from us. Thank you!" No mail or instructions were received from gyft.com. I tried to follow the link to the ticket number. The existing password was not accepted. The message said to request a password. This was done. No new password arrived. Finally I received a mail requesting me to upload an ID so that they could verify that I am me! Needless to say, I wasn't about to upload my personal information just so that I could buy a gift card. I wrote back that they must be dreaming to think that I would pass them my ID, then demanded that they delete all information related to me on their server. In the meanwhile, 24 hours after my purchase, I found out that the charge had been cancelled — by Gyft? by PayPal? not explanation provided, no email notification received. The next mail from gyft.com thanked me "for reaching out" (yes, aren't they just so huggable and cuddly?) and said the person needed additional assistance to "resolve your issue". Mis-spelling my name in the bargain. After sending another mail including lots of words in a large font size (upper case, bold, red), I received the reply (again thanking me for "reaching out") that they had "removed any personal information for [the] account and closed it". To top it off, I received a mail the following day asking me to "rate the support received." If they really had deleted all my information, why was I receiving this mail at all? Needless to say I reported it as spam. Also: I bought my gift card somewhere else.

Was not noted that their mobile app was required in certain cases of sending a card to another person. Purchasing of gift card did not work with no explanation or error code given. Minor annoyance of not being able to specify the exact amount of cash I wanted on card. Other service found that worked better than this.

I just purchased a mobile gift card for my sister using the $5 sign-up bonus offered by gyft.com. I am happy with the result of the process, but I had a few problems with the process. 1) It was not clear to me before I signed up that using the $5 promotion would entail a) using it only on a purchase of $15 or more, b) using it only in accompaniment with Google payment or Paypal. 2) It was not clear to me before I signed up for gyft.com that the choice of dollar amounts for the gift cards were limited to what is specified in the on-line application. This presented two problems: a) there was no $15 gift card available to purchase, at least not one that I found in the desirable categories; b) I could not specify that I desired to send a gift card of $60 to my sister and, instead, had to choose the $50 option. 3) The denomination amounts listed below each retailer were indicated as a range, not a series of definite amounts. For example, I thought that a $60 purchase would be possible since Home Depot had gift cards in denominations between $25 and $100, however, I was unable to specify an amount that I desired and was limited to only the ones listed on the site. 4) It was not clear to me before I bought the gift card, that the recipient would have to download the gyft.com app on her phone in order to receive and use it. In each of these four situations, such information should be prominently and strategically placed in order to inform the user of the limitations of the service. Unfortunately, each of these steps caused me to re-calculate my desire to use your service. At any of the above points, I could have called off the transaction and used another service. As it was, with each of the difficulties above, I was increasingly irritated with the limitations of the service. The limitations and the irritation about not being informed of them beforehand make it less likely that I will use gyft.com in the future. I sent the comments above to gyft.com in an email.