Le site iberostar.com est-il sûr ?

Iberostar provides beautiful hotel experiences in Spain and beyond, with excellent amenities. When you list hotels, villas and other accommodation places, you will think that you will have your dream vacation. However, customer service responsiveness can be inconsistent, particularly when dealing with booking changes or special requests. It seems that they don’t have a system that works in this regard. There is no person responsible for making a decision to accept or deny your request, and you are left waiting. I am talking from my own experience, and we didin;t ask for some crazy things. We just wanted to be sure that all we needed was there when we arrived since we were travelling with a baby. A more seamless resolution process would enhance their reputation.