Le site lottopalace.com est-il sûr ?

LOTTOPALACE ARE SCAMMERS BEWARE On the 20th of February 2018, I was searching for a reputable lottery agent that buy's tickets on behalf of customers which enable such customers to participate in big lotteries in other countries. I came across your firm ( LottoPalace) on the internet which appeared to provide such service. I initiated a chat on the website to inquire if indeed they provided the service I was looking for and I was informed they did. I followed the procedure on the website by registering my details (Name, phone number, Debit Card details) etc.. and deposited funds that I could conveniently afford to purchase my tickets (€110) or thereabouts. During my purchase, I received a phone call from Mr. Ben Robinson stating that there was a better and cost-effective way to purchase the tickets which would be to purchase a Combo 3 bundle that would cost €390.00 Euro that would last for 12 weeks a cost I had not planned for. He further explained that this was a group ticket also known as a syndicate ticket which would increase my chances of winning. He also stated that the Combo 3 bundle would run 10 draws per week for 12 weeks being 3 months. I asked him to send me an email with the details for me to consider he said he would send it while I was on the phone which he did. His statement made sense and I proceeded to arrange the funds and deposited it on the Lottopalace site to purchase the bundle as he insisted I had to be quick so that he could get the tickets in. Once the funds were sent to the site, he issued 10 active group tickets for the first week of which I could view all numbers on all the tickets. (Tickets listed above) He also persuaded me to purchase a scratch card bundle costing €700 Euros of which I stated clearly that I could not afford as it was way over my budget neither do I play scratch cards or gamble with money of that size. He insisted that the said scratch card bundle had guaranteed winnings that would cover the overall cost of both my lottery tickets and the scratch card. I told him that I did not have such funds at my disposal and that the only way I could possibly come up with such funds was if I was to take out an overdraft in form of a loan from my Bank. He insisted that I should get the loan as he assures me that I would be able to repay it via the guaranteed winnings in the shortest time possible. He called me several times asking if I had gotten the loan. I finally got the loan on Friday the 23rd of February and sent the funds to him via the lottoPalace website as requested by Mr. Robinson and the scratched bundle was then purchased but not played as he indicated he would instruct me when to play it. On Monday the 27th of Feb 2018 I noticed there were no new active tickets for the week added to my ticket queue. I contacted him and expressed my concerns stating that I needed to be able to view my tickets prior to the draw as I would like to verify my lottery winnings myself. Mr. Ben Robinson stated that there was a software upgrade on the site which prevented the tickets from being visual to all their customers however he claimed he could see all 10 tickets for the week from his side and that I should not worry that if there were any winnings after the draw, the winnings would be credited to my account. I insisted that he either published the tickets on the site or send me scanned copies since if I did not have copies of the tickets prior to the lottery results, there is no way of knowing for sure if I had won or not. He then replied I have to trust him. This, in my opinion, is absurd as there is nowhere on the planet you go and pay for a lottery ticket and you are told the ticket will be given to you after the draw and I should trust the agent. I expressed my dissatisfaction with his suggestion but he claimed it was 5 pm and he had to go home. To this end, I feel cheated and duped I, therefore, demanded a full refund of the cost of the 11 weeks unused tickets that were not provided including the € 700 Euros that was cunningly obtained by deception for the un-played scratch card which is still sitting on my account on their website untouched. I expected to receive the refund within 3 working days as a result of his misrepresentation, breach of your contractual duties and trust. But I did not. The whole picture has the hallmarks of a Lottery Scam and I informed them that unless a refund was made within 3 working days from the date of my email, I will be forced to explore all options available to me which start from reporting this case to the police as well as escalating the matter to a number of governing bodies that investigates internet malpractices such as obtaining money by deception and misrepresentation otherwise known as fraud. I will also consider posting my reviews on all my networks across the internet warning others of my awful experience with your firm and to Beware. They never did respond to my email. I am still pursuing this matter relentlessly.