Le site swansonvitamins.com est-il sûr ?

Considéré comme sûr par WOT

4.5
starstarstarstarhalf-star
(29 avis)
Bon site
Populaire
Je détiens ce site
Demander à notre communauté
Partager :
Partagez votre avis...
starempty-star
Mauvais
starempty-star
Correct
starempty-star
Moyen
starempty-star
Bon
starempty-star
Excellent
29 avis dans la communauté
Classer par :
Le plus récent
La protection en ligne la plus fiable
14 mai 2011
I wrote a previous comment about this site. Since I can't retract I'll write another comment. After speaking to their corp office, who assured me they would give my name or physical address to anyone and the chat person was incorrect on info I bought a few things there. It has been over 2 mths and I am pleased to say I have received no snail mail from any new companies that could have come via Swanson Vitamins. They are true to their word of NOT sharing, giving, or selling my info. I even asked them not to send me a catalog and they haven't. I am most pleased they honor a customer's request and their prices are fantastic. They also said they were going to retrain their staff to know a customer can call and ask not to receive 3rd party advertisements.
Utile
3
2 avr. 2011
this is my comment Good ok
Utile
2
17 mars 2011
starstarstarstarstar
Good site, very cheap vitamins. Especially for DHEA, Taurine, and Guarana. Looking at Melatonin too. As with any vitamin site, would not recommend this for children. Very friendly service even over the phone.
Utile
2
3 mars 2011
I was about to make a purchase, with $246. in my cart when I went looking for their privacy policies. There really weren't any. So I used their live chat. They don't sell or share email address, but they do sell one's name and physical address. They say you can opt out, but how the heck would you know that if you don't know they are going to sell them. By time you figure it out it's do late and you snail mail box is being bombarded with mail and catalogs.Though I've removed the name of the person in the live chat, here the conversation between the two of us: Connecting to server... [Welcome Message] Welcome to Swanson Health Products! Please type your question in the window below. Then click "send" when the words "you can chat now" appear in this window, and we will promptly reply to your concern. Waiting for available agent... Found available agent: web9 web9. You can chat now. web9 web9: Hello. My name is . How may I help you? Cassandra: well, this is the 4th time I've tried this. what is your policy regarding sharing or selling my email, physical address, or phone number? Cassandra: And why aren't your policies on your site? web9 web9: Your address may get shared unless you specifically request that it not be, but your e-mail and phone number never get shared. Cassandra: who do you share them with and why isn't this info on your site?. web9 web9: All companies share names and addresses as a courtesy to each other. I don't know of any place that has that information listed other than on bank or credit card information. We can supply you with an address where you can have your name removed if it has been shared. Is this a concern Cassandra? Cassandra: that is absolutely not true!!! I own three companies and share no info of my clients with anyone other then credit card info with their bank. AND I shop many places online and always make sure of their pollicy prior to shopping there. Cassandra: To list a few; one of your competitors, vitacost.com, JC Penny, Amazon, ebay, Neimans, and the list goes on Cassandra: Right now I have exactly $246.00 sitting in a cart on your site, but based on what you have now told me I shall not complete my purchase. web9 web9: I'm sorry Cassandra. You are correct that not all companies will share lists. My error was in stating all companies do and I should have been more careful. I meant many companies do. Cassandra: And I don't shop at those companies. When you give addresses to third parties you are invading their privacy and that is wrong web9 web9: We don't share those names and addresses of the customers who request that we don't. Cassandra: I don't mean you personally Cassandra: But you don't have anything on your site stating that you will give names and addresses to others. Sadly most people wouldn't question before making a purchase. web9 web9: I do understand Cassandra. I am only speaking in general. Many of the growing, but smaller, companies share lists as a way of prospecting new customers. I didn't mean to offend you or to make you feel that we do this frivously. We respect our customers as well. web9 web9: I do understand your concern about this and I will be sure to pass this on to the correct department. Cassandra: I'm not a registered client, apparently, and looked at your 'Customer Registration' page and all it says is " Cassandra: Cassandra: Cassandra: oops. says "**We never share email addresses. To receive an order and shipping confirmation, you must provide your email address". Nothing is mentioned about what you do with my name or physical address. That seem unethical. No, that is completely unethical. Thus no one is the wiser to what you do with names and addresses. So how would they know to request NOT to have you share? Cassandra: Even after they start receiving mail, catalogs or whatever they still wouldn't have a clue that you sold them to other companies. And yes I said sold. Cassandra: Shame on Swanson web9 web9: Many of the customers that call in will ask and we can mark the account that way. I'm sorry that it isn't listed on the website. I will bring this up as a problem to look at dealing with. Cassandra: They call. When? After the damage has been done? Too late. By then the companies you sold names and addresses to have sold them to other companies. You should give that opt out option before the horse is out of the barn web9 web9: I do understand your concern Cassandra and again I am sorry that it isn't any easier right now. I absolutely will bring take care of passing your concern on. Cassandra: I have now emptied everything out of my cart and will not shop at your store. You see I know now I can opt out, but not after you've sold my info. And I'm a strong advocate for fairness, which you seem not to be. You seems to put money before people. Therefore, I am going to file a complaint with the BBB and whomever else of these unethical practices and try to protect people from this greed. Cassandra: blessing to you and have a great life Chat session ended. Chat session ended.
Utile
4
22 sept. 2010
starstarstarstarstar
Purchased products over several years without any problems.
Utile
2
5 oct. 2009
starstarstarstarhalf-star
this is my comment Good ok
Utile
2
15 févr. 2009
starstarstarstarhalf-star
Superior customer service and prices.
Utile
3
5 sept. 2008
starstarstarstarstar
They give the extra effort to make it right ...Even if you made the mistake!!!
Utile
3
3 août 2008
starstarstarstarstar
I have been purchasing vitamins and supplements through them for quite some time, and find the service is execellent
Utile
3
«
12
»

À propos de ce site

Discount vitamins & supplements, natural health products, organic foods and more at best prices. Money back guarantee! Shop online or call 1-800-824-4491.

Indice de Confiance
91
/100
Sécurité pour les Enfants
92
/100
This site uses cookies for analytics and personalised content. By continuing to browse this site, you agree to our cookies policy
Accept