Le site usenext.com est-il sûr ?

I have used this site for over 9yrs and have been totally satisfied. Customer service does take a few days as can only use email since they are a foreign country but its usually only 3/4 days or less. I recently noticed they are FaceBook and sooo many satisfied customers I don't understand why this poor rating. I have never rec'd unwanted emails only the bill for my approval.

UseNeXT is a Usenet provider similar to an Internet provider. These providers do not influence the pages you visit online, but it is your own decision. The Usenet is a worldwide network of servers and newsgroups, which can be entered via so called newsgroup readers. Our service works the same way: We merely provide access to the Usenet, but do not have any influence on the files you can find there. We do not have any influence on the contents of the Usenet at all. In order to gain access via UseNeXT, you need to sign up on our website. After the registration you enter the free trial period which lasts for 14 days. If the membership is not cancelled within this period, it will be converted into a paid contract depending on the package chosen upon registration. Of course, customers are made aware of these conditions during the sign up process, in our TOS and again in the first e-mail they receive after registration. We understand that in the past there have been a few misunderstandings, which is why we took several measures to be more transparent and to improve our service. For instance, we extracted the Privacy Policy out of our TOS and placed it separately (http://www.usenext.com/conditions ). Furthermore, you can find all necessary contact information directly on the bottom of our homepage and we offer SSL encryption. Also, we provide 24/7 customer support in English, German and French. Unfortunately many of the negative comments about UseNeXT at the current list are incorrect or can be misinterpreted. Especially comments about malware or malicious content are usually connected with UseNeXT, however as a provider we neither own nor control the usenet servers, hence we are not responsible for its content.

The Aviteo firm in Germany has sent me an invoice claiming I downloaded their software to optimize a DSL connection. Why would I need to optimize a 25Mbps VDSL connection? Answer: Never! Also, I pay all software downloads with a designated credit card, and no firm should send me an invoice for a new software license. It would appear that the firm is looking for easy money without providing even a bad service!