Le site zendesk.com est-il sûr ?

Actually, I’ve never used their service directly. It’s like more for built-in solutions for online businesses, not retail customers. Still, I encountered them in some online shopping web sites and trading broker’s support services. The time of the process, is pretty fast, though I don’t know who to honor, broker or zendesk. But,looking how many services choose them, looks to be decent.

Once, I worked in a company that implemented zendesk into their daily operations. It`s actually good outsourcing software, since you want to minimize the expenses and increase the productivity of the current stuff. Integration can be made, basically everywhere from the website to social media. Major drawback, imho, was less control over the system, satisfactions of customers decreased, as a result

Not hating.. but I don't think this can replace actual human support. But it also depends, like if it's about commerce where the questions fall into some pattern and they are all identical, then perhaps maybe, you can address them with an answer that is universal to that situation. But when it comes to business where every problem or request is unique, then there no replacing human, because the experience is acculumated over time. AI trained in customer service, sounds funny.

They have fast and excellent customer support. I don't remember the last time I left a positive review on WOT so they have truly set a high standard. <Edit> The customer service has gone downhill in the past 6 months. I think they may have outsourced it to India.

It's either: A shop or other that uses SPAM to his promotion (adverts), even famous brands, deemed reliable, do the same now, I've seen public services in any country to use SPAM for their advancement (tourism, trade fairs, shows, festivals, etc..), there is only a small step for hospitals, police, governments, schools, ... will go do the same too. A disaster of modern times now affecting other means of mobile communications (smartphones, tablets, SMS, etc..). Or if it's either: An address used for SPAM, endless new addresses (even the wacky, with a letter changed, weird word, numbers, .......) are created permanently to bypass filters, updated constantly, that harassed and antispam services put to block this scourge! Apparently this is the feast of site creations including fake sites for spam, scams, to sell us (legally or illegally) their products or services, and pollute the planet with electric resources wasted, thank you also HOSTS complaisant with the SPAM and the world of profit! One day, the number of Internet domains used for SPAM extensively exceed the number of useful internet domains, like the number of SPAM received which represents 90% of e-mails that are received in the world! Proof here: ***** /!\ A VERY IMPORTANT TIP /!\ : DON'T CLICK ON ANYLINK IN A SPAM, INCLUDING THE UNSUSCRIBE LINK, BECAUSE YOU WOULD CONFIRM THAT YOUR E-MAIL ADDRESS IS VALID, TO BETTER SPAMMING YOU, SPAMS are very contagious with illegal resale data, unofficially legal in corrupt countries! REPORT DIRECTLY SUSPECTS E-MAIL, SMS OR CALL TO SERVICES PROVIDED FOR THIS PURPOSE THAT THE AUTHORITIES AND ASSOCIATIONS HAVE PUT IN PLACE TO COMBAT THIS PANDEMIC! ------------------------------------------------------------------ Il s'agit soit: Un commerce ou autres qui se sert du SPAM pour faire sa promotion, même des célèbres marques, réputé fiable en font de même maintenant, j'ai vu des services publics de n'importe quel pays utiliser du SPAM pour leur promotion (tourisme, expositions, salons, festivités, etc.), il n'y a qu'un pas à franchir pour que les hôpitaux, la police, les gouvernements, les écoles, ... , s'y mettent aussi. Un véritable désastre des temps modernes qui touche maintenant d'autres moyens de communications mobiles (smartphones, tablettes, SMS, etc.). Ou il s'agit sinon soit: Une des adresses servant pour le SPAM, une infinité de nouvelles adresses (même les plus farfelus, avec une lettre qui change, un mot bizarre, des chiffres, .......) sont créé en permanence pour contourner les filtres, mis a jour en permanence, que les harcelés et les services antispams mettent pour bloquer ce fléau! Apparemment c'est la fête des créations de site y compris des faux sites pour du spam, des arnaques, de la publicité pour nous vendre (légalement ou illégalement) leur produits, ou services, et polluer la planète avec des ressources électriques gaspillés, merci aussi les hébergeurs complaisants envers le SPAM et le monde du profit! Un jour, le nombres de domaines internet servant à du SPAM dépassera largement le nombre de domaines internet utiles, à l'instar du nombre de SPAM reçus qui représente 90% des e-mails qui sont reçus dans le monde! La preuve ici: ***** /!\ UN CONSEIL TRÈS IMPORTANT /!\ : NE CLIQUEZ JAMAIS SUR N'IMPORTE QUEL LIENS DANS UN SPAM, Y COMPRIS LE LIEN DE DÉSABONNEMENT, VOUS NE FERAIS QUE CONFIRMER QUE VOTRE ADRESSE E-MAIL EST VALIDE, POUR MIEUX VOUS SPAMMER, le SPAM est très contagieux avec la revente illégale des données, officieusement légale dans des pays corrompus! SIGNALEZ DIRECTEMENT LES E-MAILS, LES SMS OU APPELS SUSPECTS VERS DES SERVICES PRÉVUS A CET EFFET QUE LES AUTORITÉS ET ASSOCIATIONS ONT MIS EN PLACE POUR LUTTER CONTRE CETTE PANDÉMIE!

On the career page of http://www.zendesk.com, you can experience attempts of clickjacking and UI redressing. Not a surprised since zendesk uses ***** as an outsourcing provider of "recruitment" services. What jobvite does is to collect resumes, private and confidential data from candidates in an enormous database on behalf on their "clients". The only problem is once you have sent your data to one of these clients, jobvite holds your data forever on their servers, not the client ones and use your data for dubious commercial practices. So zendesk is involved in clikcjacking with the help of ***** on their career page. They might have casual services on their other pages but their suspicious practices on their career page led me to choose another provider. You can't pretend being a safe and ethical company on one side and try to trick applicants on the other.