I'm the owner of this site and company. My father-in-law says he gets a WOT popup every time he visits our site that says we have a poor reputation.
I've read WOTs reputation building tips and am responding:
- We have good customer service. Our email addresses, physical address and phone number is listed on the site. Our email support generally responds within a day.
- We have a professional site design.
- We don't have broken links, obvious grammatical mistakes, or significant downtime.
- We display our privacy policy and terms of service.
- 99% of our activity is driven by conference attendees talking to other attendees of the same conference.