olotels.comは安全ですか？

The website is buggy... At first glance, the website looked trustworthy. But when I proceeded with the booking of a hotel, an error occurred just after I entered my credit card detail. No error message was shown on the screen, so I clicked on the purchase button several times. This cause my bank to cancel my credit card. Following this, my account on olotels.com was corrupted and I have not been able to login to verify my bookings. Several month later, no-one in their customer service has been able to resolve this issue. This website was clearly not tested properly. I would not recommend using this website.

Hallo, Uns tut es sehr leid zu hören, dass Sie diese Erfahrung hatten. Wenn Sie uns Ihre Buchungsnummer und eine Telefonnummer, auf welcher Sie erreichbar sind, mitteilen werden, werden wir das Problem fuer Sie intern besprechen und danach wenden wir uns an Sie zurueck. Vielen Dank, ***** Kundenzufriedenheit Abteilung