regalooriginal.comは安全ですか？

I paid 36$ for a painting on a USB stick. When it finally arrived the USB was empty. Mistakes like that can happen, but what is worst is that when I contacted the ***** help center and sent them an email they ignored me. After five days that they answered the only thing that was said was that I need to register. I thought there was some kind of mistake but when I approached the issue with proof of my order they send me the same email again. Plus the delivery is way too expensive. If you really like something from this site i suggest you try to find it somewhere else.