I've been using this site for many years. Customer service: 10 (People answer the phone and actually try hard to help you) . One time I got a defective battery and they sent a new one before I had to send the old one back. I've never been disappointed with them and have used them well over 100 times.
Send out product that never arrived, then they said they would send a replacement and never sent it. Customer service team is terrible and seems to consist of just one person named Latrice.
I have, thus far, discovered no reason(s) to rate this site other than highly. I have experienced no instances of spam, malware, adware, viruses, worms, Trojans, etc. For those of you who are opposed to nicotine, I suggest that you employ a forum catering to like minded zealots and/or hypocrites.
Trustworthy site. Trustworthy company. There must be a better way for people to express their "moral" convictions than by lying about sites sending out spam.
Also, if you have never visited this site but saw a pop-up advertisement for V2, the problem is not the safety of the site. The problem is how companies advertise on the internet. (Totally separate issue) Install a free add-on like AddBlocker or Adblock Plus.
I have done business with V2 for over a year. Never had a problem with spam or pop-ups. Never had a problem with adware or malware from this site. I am on their mailing list and get notices of sales occasionally (once every 2 to 8 weeks?) but they don't send out constant junk like most retailers. Quality of products and customer service are irrelevant to the purpose of this site; but I have found their customer service excellent and the quality of the products I have purchased to vary from good to excellent.
This site is good and trust worthy, it is NOT spam or a malware based site, for the(at this time) two people that down graded this site do to 'spam'( which was just a add, nothing more.) and because you can get a E-cig with Nicotine( you can chose what level of strength/amount you want to) doesn't mean you can down grade this site, this service is USED FOR A USER BASED SUBMISSION OF MALWARE/SPAM/BOTNET SITES, however, it is not for you to put, it is a bad site do to health risks. This is reliable.
I've been a V2 Electronic Cigarette Customer and user for 2 and 1/2 yrs! Their Customer Service and Products are Second to None! I visit V2's Website at least once a month (if not more), their Customer Service Department is Extremely Knowledgeable about all their products and Very Helpful. I've tried several Electronic Cigarettes and V2 is by far, in my opinion, the Best Product on the Market!! I have Not smoked a Regular Cigarette since Discovering V2!! I LOVE my V2!!
I have had only good experiences with this site, customer service is always there to help and very knowledgeable. If I had a complaint it would be about the post office and their delivery not this company.
Good site --- would give it excellent, but the shipping is soooo slow and I can't ever seem to track the product once it has been shipped. Otherwise, it is really a great site.
I don't understand why all the people here are down-rating the site because they don't like ecigarettes.
WOT is for reporting fraudulent and malicious sites. If you don't like nicotine products complain elsewhere. Using WOT to falsely discredit a site is against WOT terms of service. WOT ratings must be neutral and accurate.
V2 is a reliable vendor certified by Verising, Norton and McAffee. They don't sell nicotine products to minors. They accept major credit cards and provide a physical address and phone number. Also V2 has a clear privacy policy and lifetime warranty on most of their products.
I've been using this site and V2 for a while now and never had any problems, there is no truth to the bad reviews WOT is getting ridiculous they also rate HCG diets and many health supplements with bad reviews that are perfectly safe, and have worked well for me as well. Some idiot health know it alls, who want to run everyone else's life keep giving perfectly honest sites bad reviews, I used to think it was their competition but it is not it is those who would like to tell you what you can do because they believe you are too ignorant to make your own decisions, this isn't what WOT was advertised for or why I use WOT and if it keeps happening I will discontinue its use.
I don't know why this is labeled as a bad site, because it isn't. V2 is a very good vender I have ordered from them at least 1x month since December 2011 with no problems! If is popping up in your windows as one review has said, then there is something wrong with their computer!
The point of WOT is to identify sites with malware or scams. Just because you don't like nicotine does not mean that you have any business trying to discredit a site and drive business away from it through a misuse of the WOT interface. I am amazed at the number of sites--like this one--that are just trying to do business, and some lying dork represents it falsely out of some self-righteous agenda. Incredibly tiresome.
For those of you who don't understand why it has a bad rating, it's very simple. This site just "magically pops up" when I do certain things in my Chrome browser. I don't care how "good a business" it is; in fact, if it sells electronic cigarettes, it had BETTER be a good business, because the competition is so high there. Being one who has finally weaned himself off the electronic cigarettes, I should know.
But I have no respect for any site that decides that it can and will intrude on a web user's privacy by popping up unwanted windows for no reason ... i.e. it decided to invade my computer even though I never visited the site.
I have purchased v2 products and for what it is I find their products,service,to be very good,the customer service way above average,I have no complaints at all with v2 and recommend them highly.