In my first experience with the site, AirBnB was an awesome and flawless system. The directions for how to use this online reservation system were explicit and clear, the steps easy to complete, and the reservation was confirmed and paid for as I expected. I am a happy camper.
NEVER EVER USE THEIR SERVICES!!!
Briefly, we booked a place and it was totally misrepresented in the ad. Filthy disgusting; undisclosed pets, smoking, and other renters on the property; filthy creepy host; undisclosed "psychoanalysis" sessions downstairs... I mean, it was bad. Broken pint glass in the dog pen, dried blood on the bedroom floor... And airbnb is refusing a refund of the deposit. Just spreading the word.