Shipping information provided is useless and FALSE information from their OWN website. FedEx is unaware of the provided tracking number! Tracking information changed to "parcel has been unloaded" when I've asked them after 3 weeks (3-5 days actual delivery target on their store) for my item! CoolshopUK store is based in Denmark!!! I AM FIGHTING FOR A REFUND.....DO NOT TRUST THEM!!!!