cozynfancy.com é seguro?

This company misleads the consumer. It used false advertising in the advertisement of a tumbler(cup) I purchased for Christmas. The picture they used was from a designer on Etsy. It was a very nice cup. When the cup arrived it was a cheap version from China. When I complained they offered a 30 percent refund and when I requested 100 percent because it wasn’t what I ordered, I was told to mail it back to China with tracking and when they received it I would receive my refund. It was going to cost 50 dollars to mail it to China with tracking and that is more than the cup is worth. I complained again to them and requested to send it somewhere within the states since their on line site list a California address. It has been 2 weeks and I haven’t heard from them. They seem to be a scam company advertising a quality product but fulfilling the order with a cheap version. I have contacted the original designer and apparently this is an ongoing problem for her. Please don’t purchase from this site.