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92%
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Avaliações da comunidade
★ 4.6
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4.6
Com base em 206 avaliações
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Recentes
guter und sehr schneller support, echt MEGA!
1
Resposta de dvdvideosoft.comhá 4 dias
Danke für Ihre begeisterte Bewertung! Wir sind stolz darauf, dass wir zu Ihrer positiven Erfahrung beitragen konnten.
Danke für die Hilfe bei der Aktivierung des Premium-Codes! Danke besonders an die Youtube-Mitarbeiterin Anne Malter! Sie hat nicht aufgegeben und Superideen für die Bewältigung meines Problems gehabt.
1
Resposta de dvdvideosoft.comhá 4 dias
Wir danken Ihnen von Herzen für Ihre Bewertung! Es ist uns eine Ehre, dass Sie mit uns zufrieden sind und uns weiterempfehlen.
Best support ever experienced with software issues. Problem seemed to be a rare and individual one, however it was solved within days as announced before.
Thanx to Anna & team
1
Resposta de dvdvideosoft.comhá uma semana
Thank you so much for your kind words! Your feedback helps us keep our standards high!
My issues were solved quickly by Anna. The responses were prompt and provided clear information & instructions. Thanks to the entire team.
1
Resposta de dvdvideosoft.comhá uma semana
Thank you for your kind words! Your positive feedback is a great encouragement to our team.
Very quick responses, effective, and truly helpful with my issues. Absolutely outstanding support.
1
Resposta de dvdvideosoft.comhá uma semana
Many thanks for the 5-star rating. If there’s anything we can do for you, please let us know!
Very quick to respond, and the information provided was very detailed and sufficient to resolve the issue. I wish all technical support was like this!
1
Resposta de dvdvideosoft.comhá uma semana
Your feedback made our day! We’re so glad you had a wonderful experience with the programs and the customer support.
Service pour résoudre un problème concernant Free Youtube Download impeccable, rapide et précis.
Bravo, Merci et Bonne Continuation.
1
Resposta de dvdvideosoft.comhá uma semana
Merci pour vos commentaires ! Nous sommes heureux que vous soyez satisfaits de notre travail.
I've been using the Free YouTube Download software for years and have always been very satisfied. Yesterday I had a problem with the program's automatic updates, but the software company fixed it immediately. Excellent support!
1
Resposta de dvdvideosoft.comhá uma semana
We're glad you had a positive experience with our company. Your 5-star review motivates us to keep pushing forward.
I couldn’t download full playlists and only managed one file at a time, but after following the support team’s clear instructions and reinstalling Free YouTube to MP3 Converter, everything works perfectly. Now I can download entire playlists without any issues. Many thanks for the quick and effective help!
1. Go to the Start menu->All programs->DVDVideoSoft->Uninstall -> Select all -> Uninstall
2. Manually delete folders (if you have them on your PC):
- C:\Program Files (x86)\DVDVideoSoft
- C:\Program Files (x86)\Common Files\DVDVideoSoft
- C:\Users\Username\AppData\Roaming\DVDVideoSoft (this folder is hidden)
Then download and install particular apps
Before the installation, please click the right button of the mouse on the .exe file of Free YouTube Download/Free YouTube to MP3 Converter
You need to choose 'Run as Administrator'
1
Resposta de dvdvideosoft.comhá uma semana
Great to hear that! Many thanks for the 5-star rating!
Thank you for your support! I really appreciate that you fixed the issue. The app is working now, and I'm happy to continue using it. Great customer service!
1
Resposta de dvdvideosoft.comhá uma semana
Thanks a million! Your feedback helps us keep our standards high.
I absolutly love the Customer support. Thank you for allways promptly getting back if I have a problem.
1
Resposta de dvdvideosoft.comhá uma semana
Thanks a lot! If there’s anything we can do for you, please let us know!
Excellente expérience, aide rapide et efficace. Les problèmes ont toujours trouvé une solution. Merci Anna qui m'a aidé cette fois.
1
Resposta de dvdvideosoft.comhá uma semana
Merci pour vos commentaires !
The support team were excellent in dealing with my issue, Vicky and Anna did all they could to assist me until the issue was rectified. Thank you very much ladies.
1
Resposta de dvdvideosoft.comhá 2 semanas
Many thanks for the 5-star rating. If there’s anything we can do for you, please let us know!
La disponibilità del supporto è stata eccellente. Con un problema con l'attivazione di un pacchetto del software, l'aiuto richiesto al desk è stato immediato e professionale e in breve tutto ha funzionato perfettamente. Grazie.
1
Resposta de dvdvideosoft.comhá 2 semanas
Il vostro feedback ci aiuta a migliorare i nostri prodotti e servizi. Grazie!
I recommend it 100% and the technical support is always friendly and available at all times.
1
Resposta de dvdvideosoft.comhá 2 semanas
Thanks a lot! We're better because of your feedback.
After promising me guaranteed returns, the platform stole my assets and refused to approve any of my withdrawal requests. I was able to receive my money back after discovering a source that recommended CyberSec.
1
Très bonne réactivité
1
Resposta de dvdvideosoft.comhá 2 semanas
Merci de votre avis !
Tuve un problema con una actualización y me lo han resuelto de manera rápida y efectiva
Estoy totalmente satisfecho.
1
Resposta de dvdvideosoft.comhá 2 semanas
Sus comentarios nos ayudan a mejorar. ¡Gracias por compartirlos!
Top Service. Innerhalb von 19 Stunden mein Problem gelöst. TOP
Útil
Resposta de dvdvideosoft.comhá 2 semanas
Herzlichen Dank! Es freut uns sehr zu hören, dass Sie mit Ihrer Erfahrung bei uns zufrieden sind.
I have been a Premium Member of DVDVideoSoft since August, 2016, and the applications they offer have been an incredible help as far as collecting the music I like, and videos that I use in my research. In addition, they have easy-to-use applications for editing audio and video files. Their technical staff is very good at keeping their finger on the pulse of what is happening to keep their apps up and running; but the few times that problems do arise, they respond within a day or two to address the situation, or help guide you to do what you need to do. I really appreciate that they understand and cater to their base, and they realize the importance of what they do. They get a big thumbs-up from me, because without them, my online experience would be drastically diminished.
Útil
Resposta de dvdvideosoft.comhá 2 semanas
Thank you for choosing us and for the 5-star rating. We're glad you had a positive experience with our company. Your feedback helps us keep our standards high.
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