Customer service is simply out of this world. I can't imagine receiving better service from any webhost regardless of the price. And those of you that think $5.24/mo is a little pricey, you either haven't been around long enough to remember the cost in years past, or you've become jaded by the low-cost hosts. One word - Hostwinds is fantastic.
I've been using Hostwinds shared hosting services for my drupal site for 6 months. I can say that it has met my expectations. They usually reply in 10 minutes after you submit your ticket with a logical answer. I appreciate the quality of service, from the reliability of the servers to the live chat support. Can't ask for more.
Their technical team is such an amazing resource. As someone who likes to solves problems by myself, I would appreciate more documentation over the technical details of working with Hostwinds to host complicated web apps, but the tech team is always more than happy to help me with my most complicated, or basic, questions.
Excellent service from Hostwinds. Quick answers to questions, helpful support staff who know how to provide information and understand the issues well enough to help clients quickly and efficiently. Even send helpful resources to show clients how things are setup and correct. Great team, and I highly recommend Hostwinds!
I've used several different hosts over the years, and I've stuck with Hostwinds for the last three months, simply because they’re the best I've ever come across. I've never regretted my decision to move to them, and I always refer my clients to them. Always helpful, always friendly (and I honestly can’t remember my site ever being down). You can’t ask for better service or quality from anyone else – these guys are top-notch.
The services that Hostwinds web hosting provider offers are really excellent and cheap. I have been with them for a little over a year now, and the service is as excellent today as it was the day I signed up. It is all redesigned CPanel functions in their own simplistic interface.
I'd recommend this amazing service to anyone that is serious about web development and getting their website noticed. The support is great, their techs have been there anytime I have had a question or needed help. The servers are fast.
Great hosting experience dealing with Hostwinds professionals. CS was very helpful in getting me through the initial stages of setting up my first domain site, always willing to answer even the most basic beginner's questions. Two months in and I've had virtually no downtime at all and consistently excellent service.
Personally I like Hostwinds service. Their goal seems to be to satisfy customers, not to make it difficult to switch hosting. It's no use having super cheap SSD hosting if no one is there to help you when it goes wrong. I can say something about the people - the owner of the host and the members of their support team and nice gentlemen and very friendly.
Having looked at other Web Hosting Providers must say Hostwinds' pricing is impressed me and I decided to give them a try. They are always friendly. Their 99.9% uptime guarantee does really work. Once I had a downtime of little more than 1 hour. When I was having problems figuring things out, they were always there to help, quick and easy to understand.
Their Tech Support is phenomenal with getting to your problem very quickly, effectively and always leaving me with an upbeat attitude in moving forward on my website.....They absolutely rock out' the service satisfaction and also make it always clear to never hesitate to get back to them on anything you might need answers or fixing on, just brilliant they are!
In the 10 years I have been working within the Web world - I have never come across a hosting provider with such fantastic service. Hostwinds guys ROCK. I do not think they can be beaten on value for money, they even did not put up their charges with the new VAT increase. Thank you
I'm a new customer of Hostwinds and had an issue with transferring an email account (from previous hosting). The excellent chat support service helped me to fix it in minutes.
That's what we need as customers of a serious hosting company.
The hosting also offers an admin page where things could be configured very easily. The main thing which I like about Hostwinds is that they are providing the extensive storage space in each of their package, and a wide range of domain name extensions. To start with they have a smart and easy to navigate website of their own. VERY SATISFIED!! :)
Amazing customer support! I had a site issue and had tested everything. Hostwinds was excellent with troubleshooting and resolved my issue quickly, with so much professionalism! Thank you Hostwinds!
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