I have no technical knowledge therefore can not say anything about Hostwinds servers, network. These guys are willing to walk not just an extra mile but five more miles with you. We had problems with domain transfer, but their IT guy has been very patient with us. He simply didn't quit until our problems had been resolved.
Good and professional service, kind manners, the customer agent solve all my queries in a good way and give me tips to manage my site in the best way. Congrats to Hostwinds for their customer agents. Thanks.
I am impressed by their Network uptime. Speed connection is also perfect. Customer service is top notch! When through the "Live Chat" and "Skype" options on the Hostwinds web page and their Representative responded within the minute. He walked me through and helped me sold my problem very quickly. Support is good - ticket system works well. I have been very happy with their courteous, consistent, and FAST customer service.
I could not have succeeded without Hostwinds technical support staff. In over 10 years of marketing on the Internet, I have never encountered technical support of this caliber. The network uptime is great. These guys are pros and speak volumes about this host.
Techs reply fast, very friendly, and helpful. They have been a solid experience overall for me. I have been with Hostwinds for eight months now and I do not have one single negative thing to say about their service! Ordered SSL Certificate and transferred 4 domains to them.
My site was recently compromised. I contacted Hostwinds and spoke to its helpful support staff, Ethan J. who was extremely patient in quickly sharing ways to solve my problem.
I was able to solve my issue within 30 minutes.
Thank you Hostwinds for the quick and helpful support! My website is fine now.
I contacted support today about a 404 error that we tried to fix for hours on our own and support had our site back up and running in 30 minutes. Hostwinds is the best hosting company.
I switched to Hostwinds 1.5 years ago and their support team is very professional and helpful. If they can't get a resolution to my problem right away, they escalate the ticket to a higher level, and they always get it fixed. I have reached out to them at least 5 times already & each time my issue was fixed. They will even modify your .htaccess file if you are not comfortable doing so.
Hostwinds seriously makes owning a website painless! I am a total newbie at this stuff, they have helped me every time I had a question or mixed something up. Truly the best hosting site!!!! And they were HAPPY to help. Never made me feel stupid.
Whatever I need, whenever I need it, I have absolute confidence Hostwinds will take care of it for me. That is how good their customer service is. I have been with Hostwinds for over a year now and have had no problems with my site whatsoever.
Highly Recommended! Hostwinds is a stable host, and affordable and their promised 99.9% uptime is correct. I wish they had more payment options. Bitcoin for example as I had to use my credit card when I'd prefer to use Bitcoin. Hope they will add that soon. They are good for running any kind of web sites, taking into account the abundance of useful features included in their hosting packages.
I love the prices. The server was down for about 15 minutes one month. So far, I am extremely impressed with these guys. There is nothing that counts more than decent support, they go beyond the call. I really hope the rest of the support team is like this.
Good Experience with Hostwinds host! I very much appreciate being able to administer the site via the control panel. My website response times have never been faster and the support level is above and beyond. If you are thinking about switching, this is the host to go with.
Honestly, the best customer experience! Every interaction I've ever had with their support team has been extraordinary from detailed, personalized responses to speed to resolve issues. They are so knowledgeable and not judgemental when you don't fully understand the technical side of it. I would highly recommend them for any small business (or large business/agency).
The speed load of pages is really fast - I'm very glad about this and can highly recommend this web host to others. Uptime, since we moved, has been 100% (as far as I can see – maybe in real that is different) and the server is always fast and stable. Perfect Hosting with good support!
Every time I contact Hostwinds for technical help the service is just OUTSTANDING. Abbott Cooper understood the issue and was 100% knowledgeable. These people know their business!
If you want web hosting that uses state-of-the-art servers and is supported by an experienced technical support team, give Hostwinds a try and see for yourself. Support is usually great, my only complain is that the original average support response time of 10 minutes is now more like 30-40 minutes. This is to be expected with the kind of growth they've experienced!
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