startlogic.com é seguro?

I paid to have my domain name, which I had for many years with top Google rankings, renewed with this company. They took my money, but didn't complete the domain renewal. My domain got deleted and was immediately purchased by a domain pirate. They are trying to sell me my domain, which I paid $11 to renew several months ago, for $100, all thanks to this incompetent company. I was made aware of the pending deletion, thanks to the pirate, and contacted Startlogic. In their communication, they failed to acknowledge that I had paid them already, that they had dropped the ball, they tried to blame me and try to get me to buy more domains from them!!!