I received my package well before the delivery estimate. All items were well packed and protected in transit. But more importantly still, the teas are absolutely superb. The smell as they brew is wonderful, the taste of the final beverage is fantastic. You also get suggestions for how to make them up on the boxes, so you can buy a type of tea you've never tried before and won't be confused. Backed by a global beverage group, it seems they're not going away any time soon, and in my opinion this is a great thing. They also occasionally offer discount codes through their newsletter or their Twitter account, well worth checking every so often.