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Privacy Policy

Web of Trust

Privacy Policy

(Last updated December 19, 2016)

Web of Trust, operated by WOT Services LLC (“WOT”), is a world-wide community of millions of users dedicated to creating and maintaining a safe and trustworthy web experience. The WOT services, offered through our website https://www.mywot.com/ as well as our desktop and mobile browser extensions and apps (the “WOT Products”) and our online forum and community platform (collectively, the “WOT Services”), involve the collection and analysis of a great deal of data necessary for the supply of the WOT Services. This policy (our “Privacy Policy”) is intended to make our users fully aware of the data we collect, the way it is stored, used, and shared, and our users’ rights in relation to such data and practices. We greatly value our users and their privacy rights, and we encourage all of our users to read and become familiar with this Privacy Policy so that they may understand those rights and how to protect them. Use of the WOT Services is subject to the WOT Terms of Use, available at https://www.mywot.com/en/terms and the WOT Community Guidelines, available at https://www.mywot.com/en/guidelines. This Privacy Policy is part of the WOT Terms of Use.

By installing any WOT Products and/or using any of the WOT Services, you consent to our collection, storage, use and sharing of your Personal Information and Non-Personal Information in accordance with the terms of this Privacy Policy. IF YOU DO NOT ACCEPT THE TERM OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THE WOT PRODUCTS OR WOT SERVICES.

Information We Collect

We may collect from and about you both Personal Information and Non-Personal Information, as follows:

1. Information You Provide Directly – We may collect information directly from you, including information that identifies or can readily be used to identify an individual (referred to herein as “Personal Information”). This information that we collect directly from you includes:

  • Registration Information – You may choose to become an active member of the WOT community and register as a WOT user. Among other things, this will allow you to join and participate in our forums, share your experience, contribute your comments and otherwise take part in group discussions with other WOT users. You may register with us directly through https://www.mywot.com/en/signup. Registration instructions are provided in our Terms of Use. If you do choose to register, then we will collect from you certain registration information including your name, email address, user name and password. In addition, once you have registered, you may choose to enter certain information about you in your user profile. All of this data, including Personal Information, we receive in relation to your registration is referred to herein as “Registration Information”. Note that registration is not mandatory and you may use the WOT Products and WOT Services without registration.
  • Customer Support Information – You may voluntarily provide us with information when you contact us for customer support, such as your name and email address. We will use any Personal Information received for customer support purposes to communicate with and support you, and we will not share it with any third parties, except as reasonably necessary to provide customer support.
  • User-Generated Content – Content provided by you and other users of the WOT Services, for purposes of sharing with other members of the WOT community, through our forums or otherwise, is referred to as “User-Generated Content” and may include Personal Information, such as your name, if you include such information with your User-Generated Content.

2. Information from Third Parties – We may also receive Registration Information about you if you register through a social network (e.g. Google+, LinkedIn, Twitter, Facebook, and others). This Registration Information may include any information (such as profile picture, public and basic information, status and photos) as provided by you to the applicable social network operator, and which such social network operator permits to be shared with third parties. The data we receive from your social network operator depends on your privacy settings with the social network operator, and we will not post information about you on third party social media sites without your consent. You should review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the WOT Products or WOT Service.

3. Automatically Collected Information – When you install and use the WOT app or WOT extension, we also automatically collect information from you related to your use of the WOT Services and your web browsing activity. This information may include, without limitation, the following:

  • From WOT desktop/mobile extension and desktop app - Internet Protocol Address; device type; operating system and browser; web pages visited and time stamp of the visit; automatically-generated GUID and WOT user ID.
  • From WOT mobile app – Internet Protocol Address; device information (device model name, encrypted device ID, OS version, whether device is rooted, screen size); information about installed apps (name, id, type, install date, update date, version, time used, whether on home page); automatically-generated GUID; and browsing information (browser, web pages visited and time stamp of the visit).

In addition, if you register and use our website to rate and/or provide comments on a website, your Internet Protocol Address is automatically collected. Some of this automatically collected information may be considered “Non-Personal Information,” which is anonymous, aggregated or de-identified information that is not collected together, or otherwise associated by us, with any Registration Information or other Personal Information, if any, that we hold about you. When we automatically collect information, we go to great lengths to make sure that Non-Personal Information remains anonymous, as further described below.

How We Use the Data

WOT uses the information collected from or about our users for analytical, operational and business purposes in the following ways:

  • to provide and operate the WOT Services for our community of users, including the display of safety and reputation data about websites you visit;
  • to further develop and improve the functionality and features of the WOT Services;
  • to analyze how you interact with the WOT Services, including to monitor and analyze usage and activity trends, and for other research, analytical, and statistical purposes;
  • with respect to Registration Information and Customer Support Information, to provide our users access to our user forums, customer and technical support, to respond to user inquiries, and to notify our users of WOT updates and promotions;
  • to enforce the Terms of Service, to prevent misuse of the WOT Services and unlawful activities by WOT users, and to take any necessary action in the event of a dispute regarding use of the WOT Services; and
  • to comply with any applicable laws, regulations, or requests from government agencies or legal authorities.

WOT goes to great lengths, and invests substantial resources, to avoid disclosing Personal Information. This includes the use of various state-of-the art anonymization, data cleaning and aggregation techniques to identify and remove Personal Information from information we collect with the goal of storing only Non-Personal Information.

Sharing Collected Data with Third Parties:

Personal Information. We do not share your Personal Information or Non-Personal Information with third parties, except as follows:

  • User-Generated Content: We share User-Generated Content provided by you with other WOT users through the WOT forums, for the purposes for which you provided it.
  • Legal Requirement: Solely to the extent required to comply with applicable law, regulation, or the request of a governmental agency or authority.
  • Policy Enforcement:  To the extent reasonably necessary to enforce our Privacy Policy or Terms of Service, including investigations of potential violations thereof, or to take action regarding any actual or suspected illegal activities or security violations.
  • Protect Rights and Defense of Legal Claims:  To the extent reasonably necessary to exercise our rights, to defend against legal claims or actions against us, or protect the safety, rights, or property of WOT or any third party.
  • Corporate Transaction:  In the event of a corporate transaction (e.g. the sale of a substantial part of our business, or a merger or consolidation with another legal entity), including during negotiations of such a transaction. We will endeavor to require that the acquiring or surviving legal entity assume the rights and obligations as described in this Privacy Policy.
  • Contractors: With contractors performing technical and other services for us and on our behalf, as data processors, provided that they comply at all times with obligations substantially similar to those described in this Privacy Policy.
  • Affiliates: With current or future affiliates or subsidiaries for research, analytics, and other purposes consistent with this Privacy Policy.
  • Research & Analytics: Your Non-Personal Information may be included as part of data products that we license to certain businesses for research, analytics and related purposes. This is done in order to support our operations and enable us to provide the WOT Solutions free of charge.  Such data products will only include Non-Personal Information, and will not be licensed or shared with any third parties for the purposes of direct marketing or for any purpose involving the tracking, identifying or targeting of individual users. NOTE: WOT users may opt-out of the sharing of data collected from their use of our apps or extensions at any time by opening the WOT app or extension, going to the menu and changing the “Real-time Protection” option to “Off”. Once you have done so, your Non-Personal Information collected through your use of the app or extension will no longer be included in any of the data products we license. For more information, see the Opt-out Rights below.

Cookies

When you use the WOT website (www.mywot.com) or our WOT extension, we may use Cookies that enable us to identify you. A "Cookie" is a small text file located in a browser directory, that a website assigns and stores on your computer while you are viewing a website. The use of Cookies is a standard practice, and they are used for various purposes including allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and services such as ours quicker and easier. Cookies are also used to help customize your experience. You can find more information about cookies at www.allaboutcookies.org. Our website may use third party content (e.g. www.youtube.com), third party tools (e.g. www.google.com/analytics/), or embedded badges from social networks (e.g. www.facebook.com). These third parties may use and store their own Cookies on your device, which may collect information about you, including Personal Information, subject to their own privacy practices. These Cookies may collect information such as how often users access the WOT website, what pages users visit and when. For more information on third party Cookies, check with the relevant third party.

We use the information we receive from third parties such as Google Analytics to improve the WOT Services. We do not combine the information collected through the use of Google Analytics with any Personal Information that we collect from you. You may remove Cookies by following the instructions on your device for setting your preferences. Our Cookies do not enable any access to or inspection of other information on your computer. If you wish to be notified of when they are placed, you may set your web browser to provide such notices.

Do Not Track Disclosure

The WOT Services do not respond to Do Not Track signals. For more information about Do Not Track signals, please see http://www.allaboutdnt.com/.

Your Responsibility for User-Generated Content

Any User-Generated Content provided by you, including any of your Personal Information or third-party Personal Information contained therein (including comments, recommendations, images, or other content), may be subject to data protection, intellectual property and other laws and regulation, and you are fully and solely responsible for compliance with such laws and regulations with respect to such User-Generated Content. When including your Personal Information or Personal Information of others in any User-Generated Content provided by you, we require that you exercise due care and assume full responsibility for the disclosure and use of such information and for protecting the rights of such third parties. You acknowledge and agree that we may monitor the User-Generated Content and may remove any parts thereof at our sole discretion.

Data Storage and Security

All of the data we collect from or about you is stored on servers in the United States. While there are inherent risks involved in all data transmissions over the Internet or wireless networks, and other security risks that apply to stored data, and we therefore cannot guarantee the security of your information, we use our best efforts, using industry-standard encryption and security technologies and methods, to collect and store information collected from you in a secure and safe manner.

If you are a resident of a European Union state or any other jurisdiction where transfer of your personal data requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your data.

Data Retention

We retain the data collected in accordance with this Privacy Policy for as long as reasonably necessary to fulfill and support our operational and business purposes as described herein, or to comply with any applicable legal request or requirement as set forth herein. With respect to Non-Personal Information, we may choose to retain it for a longer period of time.

Opt Out Rights

Even after providing your consent to this Privacy Policy, you are entitled to change your mind. If you do, you may opt out of the data collection and sharing process related to your WOT app or extension, by changing the options selected in the “Settings” menu, so that the “Real-time Protection” option is set to “Off”. After you opt out, we will no longer collect and share your data in connection with your use of the WOT app or extension.

We may send periodic promotional and informational emails to you, about the WOT Services and other products, services or information we think may interest you. You may opt out of such communications by following the opt-out instructions contained in the email or emailing us at support@mywot.com. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving promotional and informational emails from us, we may still send you emails about your account or any WOT Services you have requested or received from us.

Rights to Have Data Deleted

Pursuant to applicable laws, you have the right, at any time, to request to have the Personal Information collected from you located and deleted from our servers. To exercise that right, please contact us at: support@mywot.com. In the event you make such a request, note that we may require certain information from you in order to verify your identity and locate your data.

Other Rights

Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.

Minors

If you are under 18, please be sure to read this Privacy Policy with your parents or legal guardian and ask questions about things you do not understand. In addition, children under age 13 are prohibited from using the WOT Services. In the event we become aware that a user under the age of 13 has shared any personal information, we will discard such information. If you have any reason to believe that a child under the age of 13 has shared any personal information with us, please contact us at: support@mywot.com

Third-Party Links

The WOT Services may contain links to third-party websites and applications, including social networking platforms. Any access to and use of such linked websites and applications is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications and encourage you to review the privacy policies provided by such third parties.

Updates & Revisions

We may, from time to time, change this Privacy Policy. We will post the updated policy on our website https://www.mywot.com/, and encourage you to review this Privacy Policy frequently to be kept informed of any updates. Note the date at the top of the Privacy Policy in order to determine when the most recent changes have been made. Your continued use of the WOT Services after the effective date of any update to this Privacy Policy will indicate your acceptance of the updated and amended Privacy Policy.

Any Questions/Suggestions

We welcome and value your input. If you have any questions or feedback, please feel free to contact us at: support@mywot.com